Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Timeline
Work Availability

Sophia Lingard

Bolton,ON

Summary

Personable and dedicated professional with a strong background in customer relations and project coordination. Possesses extensive knowledge of client management techniques and excels in communication and problem-solving. Committed to ensuring client satisfaction and building positive business relationships.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Project Manager

Transcontinental
07.2024 - Current
  • Company Overview: Sobeys
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Implemented continuous improvement initiatives to optimize project outcomes while maintaining costeffectiveness.

Project Manager

Transcontinental
07.2023 - 07.2024
  • Company Overview: Starbucks
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.

Project Manager

Transcontinental
04.2022 - 07.2023
  • Company Overview: Shoppers Drug Mart
  • Monitor daily status of all jobs in process
  • QC paperwork to ensure ease of production
  • Constant communication with PrePress, Production, Logistics to ensure due dates are met
  • Created good working relationships with all departments and Team Members
  • Manage additional accounts upon request
  • Create billing Proforma, QC and submit for Invoicing
  • Shoppers Drug Mart
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Identified plans and resources required to meet project goals and objectives.

Education

Diploma - Business - Marketing

Seneca College of Applied Arts And Technology, North York, ON
01.2025 - Current

Grade 12 Diploma -

Humberview Secondary School, Bolton, Ontario
06-2020

Skills

  • Client relations

  • Project management

  • Work flow planning

  • Advanced problem solving

  • Scope management

  • Team collaboration

  • Organizational skills

  • Time management

  • Energetic

Volunteer Experience

  • Social Committee
  • Health and Safety
  • First Aid
  • 5S committee

Certification

  • Standard First Aid & CPR/AED Training F.A.S.T Rescue Inc. 2024 - July

Timeline

Seneca College of Applied Arts And Technology - Diploma, Business - Marketing
01.2025 - Current
Project Manager - Transcontinental
07.2024 - Current
Project Manager - Transcontinental
07.2023 - 07.2024
Project Manager - Transcontinental
04.2022 - 07.2023
Humberview Secondary School - Grade 12 Diploma,

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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