Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophia Lapachuk

Edmonton

Summary

Dedicated hospitality professional with proven experience in guest service, food running, and takeout coordination. Seeking to apply my strong communication and teamwork skills in a serving role at Joey.

Overview

1
1
year of professional experience

Work History

Delivery Support

Earls Kitchen + Bar
07.2025 - Current
  • Accurately package and label takeout and delivery orders to ensure quality and presentation standards
  • Take phone orders efficiently using menu knowledge and POS systems
  • Provide excellent customer service when handling guest inquiries or special requests
  • Coordinate with kitchen staff to prioritize and time orders for smooth pickup and delivery flow
  • Assist with running food and beverages to tables
  • Support front-of-house and back-of-house teams to ensure efficient operations and guest satisfaction

Host

Earls Kitchen + Bar
03.2025 - Current
  • Greet guests warmly and create a positive first impression upon arrival
  • Manage reservations and walk-ins using OpenTable to optimize seating flow
  • Escort guests to tables and provide menus or server introductions
  • Maintain communication between hosts, servers, and kitchen staff to ensure smooth service
  • Handle phone calls, inquiries, and takeout orders professionally and efficiently
  • Assist with bussing and resetting tables to maintain a clean and welcoming environment


Education

High School Diploma -

Lillian Osborne
Edmonton, AB
06-2025

Skills

  • Customer Service
  • Team Collaboration
  • Problem Solving in Fast-Paced Environments
  • Attention to Detail
  • Reservation & Waitlist Management (OpenTable)
  • Point-of-Sale (POS) System Operation
  • Phone Etiquette & Order Taking
  • Cleanliness & Organization Standards
  • Adaptability
  • Friendly and approachable demeanor

Timeline

Delivery Support

Earls Kitchen + Bar
07.2025 - Current

Host

Earls Kitchen + Bar
03.2025 - Current

High School Diploma -

Lillian Osborne
Sophia Lapachuk