Sophia Lapachuk
Edmonton
Summary
Dedicated hospitality professional with proven experience in guest service, food running, and takeout coordination. Seeking to apply my strong communication and teamwork skills in a serving role at Joey.
Overview
1
1
year of professional experience
Work History
Delivery Support
Earls Kitchen + Bar
07.2025 - Current
- Accurately package and label takeout and delivery orders to ensure quality and presentation standards
- Take phone orders efficiently using menu knowledge and POS systems
- Provide excellent customer service when handling guest inquiries or special requests
- Coordinate with kitchen staff to prioritize and time orders for smooth pickup and delivery flow
- Assist with running food and beverages to tables
- Support front-of-house and back-of-house teams to ensure efficient operations and guest satisfaction
Host
Earls Kitchen + Bar
03.2025 - Current
- Greet guests warmly and create a positive first impression upon arrival
- Manage reservations and walk-ins using OpenTable to optimize seating flow
- Escort guests to tables and provide menus or server introductions
- Maintain communication between hosts, servers, and kitchen staff to ensure smooth service
- Handle phone calls, inquiries, and takeout orders professionally and efficiently
- Assist with bussing and resetting tables to maintain a clean and welcoming environment
Education
High School Diploma -
Lillian Osborne
Edmonton, AB06-2025
Skills
- Customer Service
- Team Collaboration
- Problem Solving in Fast-Paced Environments
- Attention to Detail
- Reservation & Waitlist Management (OpenTable)
- Point-of-Sale (POS) System Operation
- Phone Etiquette & Order Taking
- Cleanliness & Organization Standards
- Adaptability
- Friendly and approachable demeanor
Timeline
Delivery Support
Earls Kitchen + Bar
07.2025 - Current
Host
Earls Kitchen + Bar
03.2025 - Current
High School Diploma -
Lillian Osborne