Sophia Jackson
Whitby,ON
Summary
Experience in both operational and office-based environments. Developed strong communication, organization, and time-management skills through a school board co-op placement supporting communications and digital content, while working collaboratively in a professional setting. Proven ability to remain calm under pressure, adapt quickly, and take responsibility from experience in aquatic safety and emergency response. Strong team player with attention to detail, reliability, focused mindset. Brings transferable skills in coordination, problem-solving, and professionalism to support business operations and team goals.
Overview
5
5
years of professional experience
Work History
Lifeguard/Swim Instructor
the Town of Whitby
08.2023 - 08.2025
- Educated patrons on pool rules and safety practices to promote a secure environment.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Instructed swimming techniques for diverse age groups, ensuring safety and skill development.
Swim Instructor
Sophia's Swimming
07.2023 - 08.2025
- Taught daily swim instruction to students varying in ages and skill levels.
- Developed personalized lesson plans based on individual student needs and progress.
- Coordinated group classes, promoting teamwork and effective communication among participants.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Managed business website
Communications Manager
Durham District School Board
02.2024 - 06.2024
- Developed and implemented social media content strategies to increase engagement
- Analyzed social media data and assessed trends
- Managed photography for all events, capturing high-quality images and videos
Assistant Volunteer Coach
Durham Artistic Swimming Club
09.2020 - 06.2022
- Assisted in planning and executing training sessions for athletes of varying skill levels.
- Collaborated with head coach to develop practice schedules and ensure consistent training progress.
- Provided feedback to swimmers on technique, fostering improvement and confidence in performance.
- Maintained safety standards during practices, ensuring a secure environment for all participants.
Education
BBA - Commerce
Lakehead University
Orillia 04-2029
High School Diploma -
Sinclair Secondary School
Whitby, ON05-2025
Skills
- Experienced in Canva for marketing materials
- Google Workspace and MS proficiency
- Strong communicator
- Effective problem-solver
- Leadership qualities
- Patience and empathy
- Team collaboration
Accomplishments
- Awarded Certificate of Accommodation, Whitby Fire Services- November 2023
Languages
English
Native or Bilingual
Italian
Native or Bilingual
Spanish
Elementary
Timeline
Communications Manager
Durham District School Board
02.2024 - 06.2024
Lifeguard/Swim Instructor
the Town of Whitby
08.2023 - 08.2025
Swim Instructor
Sophia's Swimming
07.2023 - 08.2025
Assistant Volunteer Coach
Durham Artistic Swimming Club
09.2020 - 06.2022
BBA - Commerce
Lakehead University
High School Diploma -
Sinclair Secondary School