Sophia Hume
DevOps Engineer
Brampton,Ontario
Summary
I am a skilled DevOps Engineer with over six years solid hands-on
experience in automating the deployment of mission critical
applications over varying infrastructure as well as Managing Iaas, Paas, Saas and On-Prem. I am highly proficient with Source Code Management,
Configuration Management using Ansible, Orchestration Management,
Infrastructure Management and CI/CD. Detail-oriented, I possess
excellent communication, problem-solving, and decision-making skills. I am an avid learner who is always discovering and eager to explore new technologies and tools.
- 6+ years with aws cloud provider
- 6+ years of Devops end to end automation skills.
- Extensive experience with cloud computing platforms like AWS
- Comfortable to work in any environment and any conditions.
- Good time management, ability to work with a team, and pay attention to the little details.
- Excellent communication and collaboration abilities
- Ability to use terraform to build infrastructure in cloud providers (AWS) and use ansible for configuration of resources.
- 8+ years of linux skills.
- Ability to use my CI/CD tool (jenkins) to integrate with devops tools.
- Ability to package applications in containers using docker and pushing to docker registries (ECR dockerhub etc)
- Using kubernetes to orchestrate/deploy applications in containers across multiple environments.
- Solid understanding of networking protocols, TCP/IP, and load balancing techniques
- Ability to use Prometheus and Grafana to monitor our applications
- Ability to train and teach new engineers on new tools being used in the SDLC.
- Strong problem-solving and troubleshooting skills
Overview
11
11
years of professional experience
5
5
Ultimate Certified Certificates
Work History
DevOps Engineer
Dominion Systems
Atlanta, GA
01.2018 - Current
- Monitored automated build and continuous software integration process to drive build/release failure resolution.
- Wrote code and developed tools and integrations to meet cross-platform user needs.
- Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
- Implemented best practices to protect data and assets.
- Built automation tools and applications to deploy next-generation platforms.
- Managed testing cycles and coordination of user acceptance testing for software and applications.
- Wrote code and supported architecture in high-throughput systems.
- Directed software design and development to meet client needs for functionality and performance.
- Documented project design for reference and future use cases.
- Researched and identified new technologies to use in agile development environment.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- nsuring and maintaining bullet-proof security configurations in Linux, Docker, Kubernetes, Jenkins, etc.
- Using Docker for containerization with Docker Swarm and Kubernetes for container orchestration.
- Maintaining highly secure and available Kubernetes clusters.
- Automating infrastructure provisioning and configuration using Terraform and Ansible.
- Ensuring and maintaining bullet-proof security configurations in Linux, Docker, Kubernetes, Jenkins, etc.
- Using Docker for containerization with Docker Swarm and Kubernetes for container orchestration.
- Maintaining highly secure and available Kubernetes clusters.
- Automating infrastructure provisioning and configuration using Terraform and Ansible.
- Provisioning and configuring infrastructure using Terraform, which is integrated with AWS SDK, AWS CLI/UI, kops, ansible, VPC, Route53, Private and public subnets, route tables, IGW, EC2 instances, IAM, ELB, Autoscaling groups, CloudWatch, EFS, NFS, S3, Databases, Lambda security groups, NACLs, among others.
AWS Cloud Engineer
Dominion Systems
Toronto, ON
03.2017 - 01.2018
- Participated in architectural discussions to build confidence and promote customer success when developing new and migrating existing applications, software and services on AWS platform.
- Responded promptly to user requests for permission changes, new storage and expansion questions.
- Partnered with sales team to design solutions for customers and drive AWS adoption and revenue.
- Performed advanced engineering in configuration, management and deployment of AWS cloud environments.
- Captured and shared best-practice knowledge among AWS community and presented sessions at industry conferences.
- Monitored costs and optimized cloud deployment expenses against business needs.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
Technical Support Specialist
QuickBooks Online
Miramar, Florida
04.2012 - 03.2017
- Analyzed code to assist support team in finding solutions and workarounds to problems.
- Developed proactive tools to assist customers and internal support organization.
- Researched and identified solutions to technical problems.
- Performed technical troubleshooting and diagnosis, software installation and information gathering to keep infrastructure operational.
- Assessed technical complexity of tickets to escalate to Tier 3 team.
- Received inbound phone calls transferred from Tier 1 specialists to research and resolve advanced technical issues.
- Dispatched field service technicians to correct issues requiring in-person technical assistance.
- Responded to customer inquiries and provided technical assistance over phone.
- Monitored system performance to identify potential issues.
- Offered assistance in implementing and developing training programs.
Education
B. Sc. -
Landmark Technologies DevOps Program
Toronto, ONSkills
- UNIX Shell Scripting
- Platform Evaluation
- System Configuration and Management
- Source Code Management
- Application Deployment
- Software Build & Release
- Configuration and Management
- DevOps Principles
- CICD Pipeline Creation & Maintenance
- Compatibility Testing
- Program Testing Software
- Maintenance and Troubleshooting
TOOLS
Git & GitHub
Maven
SonarQube
Nexus
Tomcat
Jenkins
Docker
Kubernetes
Terraform
Ansible
Helm
New Relic
Docker Swarm
Linux
AWS CloudFormation, ELK, EBS, EKS, VPC, IAM,
Prometheus & Grafana
Jira
Confluence
SQL-RDS
NoSQL Databases
Certification
- Ultimate AWS Certified Solutions Architect Associate SAA-C03, Udemy Online
- Terraform for AWS, Udemy Online
- AWS EKS Kubernetes-Masterclass | DevOps, Microservices, Udemy Online
- Microsoft Azure, Udemy Online
- Ultimate AWS Certified Cloud Practitioner, Udemy Online
Timeline
DevOps Engineer
Dominion Systems
01.2018 - Current
AWS Cloud Engineer
Dominion Systems
03.2017 - 01.2018
Technical Support Specialist
QuickBooks Online
04.2012 - 03.2017
B. Sc. -
Landmark Technologies DevOps Program