Sophia Hume
DevOps Engineer
Brampton,Ontario
Summary
I am a skilled DevOps Engineer with over six years solid hands-on
experience in automating the deployment of mission critical
applications over varying infrastructure as well as Managing Iaas, Paas, Saas and On-Prem. I am highly proficient with Source Code Management,
Configuration Management using Ansible, Orchestration Management,
Infrastructure Management and CI/CD. Detail-oriented, I possess
excellent communication, problem-solving, and decision-making skills. I am an avid learner who is always discovering and eager to explore new technologies and tools.
- 6+ years with aws cloud provider
- 6+ years of Devops end to end automation skills.
- Extensive experience with cloud computing platforms like AWS
- Comfortable to work in any environment and any conditions.
- Good time management, ability to work with a team, and pay attention to the little details.
- Excellent communication and collaboration abilities
- Ability to use terraform to build infrastructure in cloud providers (AWS) and use ansible for configuration of resources.
- 8+ years of linux skills.
- Ability to use my CI/CD tool (jenkins) to integrate with devops tools.
- Ability to package applications in containers using docker and pushing to docker registries (ECR dockerhub etc)
- Using kubernetes to orchestrate/deploy applications in containers across multiple environments.
- Solid understanding of networking protocols, TCP/IP, and load balancing techniques
- Ability to use Prometheus and Grafana to monitor our applications
- Ability to train and teach new engineers on new tools being used in the SDLC.
- Strong problem-solving and troubleshooting skills
Overview
11
11
years of professional experience
5
5
Ultimate Certified Certificates
Work History
DevOps Engineer
Dominion Systems
01.2018 - Current
- Monitored automated build and continuous software integration process to drive build/release failure resolution.
- Wrote code and developed tools and integrations to meet cross-platform user needs.
- Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
- Implemented best practices to protect data and assets.
- Built automation tools and applications to deploy next-generation platforms.
- Managed testing cycles and coordination of user acceptance testing for software and applications.
- Wrote code and supported architecture in high-throughput systems.
- Directed software design and development to meet client needs for functionality and performance.
- Documented project design for reference and future use cases.
- Researched and identified new technologies to use in agile development environment.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- nsuring and maintaining bullet-proof security configurations in Linux, Docker, Kubernetes, Jenkins, etc.
- Using Docker for containerization with Docker Swarm and Kubernetes for container orchestration.
- Maintaining highly secure and available Kubernetes clusters.
- Automating infrastructure provisioning and configuration using Terraform and Ansible.
- Ensuring and maintaining bullet-proof security configurations in Linux, Docker, Kubernetes, Jenkins, etc.
- Using Docker for containerization with Docker Swarm and Kubernetes for container orchestration.
- Maintaining highly secure and available Kubernetes clusters.
- Automating infrastructure provisioning and configuration using Terraform and Ansible.
- Provisioning and configuring infrastructure using Terraform, which is integrated with AWS SDK, AWS CLI/UI, kops, ansible, VPC, Route53, Private and public subnets, route tables, IGW, EC2 instances, IAM, ELB, Autoscaling groups, CloudWatch, EFS, NFS, S3, Databases, Lambda security groups, NACLs, among others.
AWS Cloud Engineer
Dominion Systems
03.2017 - 01.2018
- Participated in architectural discussions to build confidence and promote customer success when developing new and migrating existing applications, software and services on AWS platform.
- Responded promptly to user requests for permission changes, new storage and expansion questions.
- Partnered with sales team to design solutions for customers and drive AWS adoption and revenue.
- Performed advanced engineering in configuration, management and deployment of AWS cloud environments.
- Captured and shared best-practice knowledge among AWS community and presented sessions at industry conferences.
- Monitored costs and optimized cloud deployment expenses against business needs.
- Monitored and tested application performance to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
Technical Support Specialist
QuickBooks Online
Miramar, Florida
04.2012 - 03.2017
- Analyzed code to assist support team in finding solutions and workarounds to problems.
- Developed proactive tools to assist customers and internal support organization.
- Researched and identified solutions to technical problems.
- Performed technical troubleshooting and diagnosis, software installation and information gathering to keep infrastructure operational.
- Assessed technical complexity of tickets to escalate to Tier 3 team.
- Received inbound phone calls transferred from Tier 1 specialists to research and resolve advanced technical issues.
- Dispatched field service technicians to correct issues requiring in-person technical assistance.
- Responded to customer inquiries and provided technical assistance over phone.
- Monitored system performance to identify potential issues.
- Offered assistance in implementing and developing training programs.
Education
B. Sc. -
Landmark Technologies DevOps Program
Toronto, ONSkills
- UNIX Shell Scripting
- Platform Evaluation
- System Configuration and Management
- Source Code Management
- Application Deployment
- Software Build & Release
- Configuration and Management
- DevOps Principles
- CICD Pipeline Creation & Maintenance
- Compatibility Testing
- Program Testing Software
- Maintenance and Troubleshooting
TOOLS
Git & GitHub
Maven
SonarQube
Nexus
Tomcat
Jenkins
Docker
Kubernetes
Terraform
Ansible
Helm
New Relic
Docker Swarm
Linux
AWS CloudFormation, ELK, EBS, EKS, VPC, IAM,
Prometheus & Grafana
Jira
Confluence
SQL-RDS
NoSQL Databases
Certification
- Ultimate AWS Certified Solutions Architect Associate SAA-C03, Udemy Online
- Terraform for AWS, Udemy Online
- AWS EKS Kubernetes-Masterclass | DevOps, Microservices, Udemy Online
- Microsoft Azure, Udemy Online
- Ultimate AWS Certified Cloud Practitioner, Udemy Online
Timeline
DevOps Engineer
Dominion Systems
01.2018 - Current
AWS Cloud Engineer
Dominion Systems
03.2017 - 01.2018
Technical Support Specialist
QuickBooks Online
04.2012 - 03.2017
B. Sc. -
Landmark Technologies DevOps Program
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