Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sophia Hubley

Truro,NS

Summary

Dynamic customer service professional with a proven track record at Dairy Queen Grill & Chill, excelling in client retention and relationship building. Skilled in customer service management and interpersonal communication, I implemented policies that enhanced service quality and trained new hires, ensuring a consistently exceptional experience for patrons. Using my leadership skills to guide youth in learning new physical and metal skills. Along with using my knowledge to implement on other by offering tutoring to family and friends with no cost included to be a helping hand in my community.

Overview

2
2
Languages
3
3
years of professional experience

Work History

Customer Service

Dairy Queen Grill & Chill
Bridgewater, NS
11.2023 - 09.2026
  • Provided exceptional customer service, addressing patron concerns promptly and professionally.
  • Developed strong relationships with clients through exceptional customer service skills.
  • Generated reports for customer service issues and repair records.
  • Enhanced client retention with exceptional customer service, building strong relationships.
  • Trained new hires on customer service policies and procedures.
  • Implemented new policies and procedures to improve overall customer service quality.
  • Provided outstanding customer service, addressing inquiries and resolving issues promptly.

Education

High School Diploma -

Parkview Education Centre
Bridgewater, NS
06-2026

Skills

  • Customer service
  • Customer service leadership
  • Customer service management
  • Scheduling
  • Interpersonal communication
  • Group instruction
  • Individual tutoring

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Customer Service

Dairy Queen Grill & Chill
11.2023 - 09.2026

High School Diploma -

Parkview Education Centre
Sophia Hubley