SOPHIA GUZMAN
Stockton
Summary
Highly reliable and punctual cashier with exceptional customer service skills. Demonstrated ability to handle cash transactions accurately and efficiently. Skilled in resolving customer complaints while maintaining a positive attitude. Proficient in Microsoft Word and experienced in training new hires. A rapid and adaptive learner who excels in collaborative environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier/ Customer Service
Sonic Drive In
11.2023 - 01.2025
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Processed payments, counted money, and provided correct change.
Education
Associate Degree In Science - Health Sciences
San Joaquin Delta College
Stockton, CASkills
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Issue resolution
- Multitasking and organization
- Microsoft Word
Certification
Driver’s License
October 2023 - November 2027
References
Britney Walls - Sonic Drive In.
General Manager
- +1 (870) 517-8156
- Wallsb9080@gmail.com
Jordan Besarra - Sonic Drive-In
Shift Manager
- (209) 817-9894
- Jordanbesarra@gmail.com
Angel Rodriguez - Sonic Drive-In
Shift Manager
- (209) 922-3746
- angelll.209@icloud.com
Timeline
Cashier/ Customer Service
Sonic Drive In
11.2023 - 01.2025
Associate Degree In Science - Health Sciences
San Joaquin Delta College
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