Summary
Overview
Work History
Education
Skills
Timeline
Generic

SOPHIA GALVEZ

Santa Ana

Summary

Efficient, accurate, and detail-oriented person who takes initiative with an innate drive to succeed. Collaborative and open to feedback. History of being an effective assistant with dedication and ambition to complete tasks.

Overview

6
6
years of professional experience

Work History

OFFICE ASSISTANT

Falcon Dynamics
03.2024 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks
  • Managed a high-volume of emails daily, prioritizing tasks to maintain productivity and efficiency
  • Enhanced customer satisfaction by providing accurate and timely quotes for products and services
  • Handled numerous data entry tasks for accurate input of customer orders into the company's database system

ESCROW PROCESSOR/ASSISTANT

Western Resources Title
06.2020 - 03.2024
  • Verified legal documents for correct acknowledgments, legal, and lien information
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues
  • Returned executed loan packages to lender for review and approval in accordance with lenders instructions
  • Prepared documents for closing and handled complete disbursement and follow up of escrow transactions
  • Issued checks, stop payments, and account transfers

SHOE SALES ASSOCIATE

Steven Madden
05.2019 - 03.2024
  • Provided exceptional customer service, assisting customers in selecting appropriate footwear based on needs and preferences.
  • Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
  • Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers.
  • Contributed to team sales goals by consistently meeting or exceeding personal sales targets.

Education

Santa Ana College
Santa Ana, CA

Skills

  • MS Office Suite
  • Bilingual and Biliterate in Spanish
  • Data Organization
  • Office Administration
  • Records Management
  • Customer Service

Timeline

OFFICE ASSISTANT

Falcon Dynamics
03.2024 - Current

ESCROW PROCESSOR/ASSISTANT

Western Resources Title
06.2020 - 03.2024

SHOE SALES ASSOCIATE

Steven Madden
05.2019 - 03.2024

Santa Ana College

Similar Profiles

CREATE PROFILE
SOPHIA GALVEZ