Sophia Ford
Riverbank
Summary
Dedicated customer service while enhancing customer satisfaction through uplifting conversation, and problem-solving skills. Consistently meets and exceeds job responsibilities, ensuring smooth operations during each shift.
Overview
3
3
years of professional experience
Work History
Barista
Dutch Bros
Riverbank
09.2023 - Current
- Prioritized Dutch Bros core values, which include speed, quality, and service, to enhance customer satisfaction.
- Engaged with customers by providing exceptional experiences during order-taking, drink preparation, and handing them out.
- Resolved issues related to shop operations and addressed customer complaints effectively.
- Maintained clear communication and cleanliness while managing peak service times.
Crew Member
Raising Canes
Modesto
12.2022 - 09.2023
- Provided excellent customer service in a fast-paced restaurant environment.
- Collaborated with team members to ensure efficient service during peak hours.
- Followed all safety guidelines while operating equipment such as fryers, grills, and cleaning afterward.
Education
High School Diploma -
James C. Enoch's High School
Modesto, CA05-2023
Some College (No Degree) - Natural Sciences
Modesto Junior College
ModestoSkills
- Team collaboration
- Effective communication
- Attention to detail
- Point of sale systems
- Workplace cleanliness
- Multitasking and organization
References
References available upon request.
Timeline
Barista
Dutch Bros
09.2023 - Current
Crew Member
Raising Canes
12.2022 - 09.2023
High School Diploma -
James C. Enoch's High School
Some College (No Degree) - Natural Sciences
Modesto Junior College