Sophia Feranda
Duarte
Summary
Driven by passion for beauty and client satisfaction, looking to transition into new field. Developed strong communication and customer service skills in fast-paced salon environment. Excels in building client relationships and providing personalized service, aiming to leverage these strengths in new career path.
Overview
2
2
years of professional experience
Work History
Hairstylist
Self-employeed
Montclair, CA
03.2024 - Current
- Create diverse hair braid styles tailored to individual client preferences.
- Provide personalized consultations to determine suitable braid options for clients.
- Maintain cleanliness and organization of workstations and tools.
- Assist clients with aftercare tips to prolong braid longevity and health.
- Recommend products to clients based off of their hair goals and current condition.
Life Insurance Agent
Globe Life
Ocean Springs, MS
10.2024 - 02.2025
- Developed personalized insurance plans based on client assessments and needs analysis.
- Educated clients on policy options, features, and benefits to facilitate informed decision-making.
- Conducted regular follow-ups with clients to ensure satisfaction and address any concerns.
- Provided training support for new agents on product knowledge and sales techniques.
- Utilized CRM software to manage client interactions and track policy renewals effectively.
Store Associate
Target
Pasadena, CA
09.2023 - 02.2024
- Assisted customers with product selection, ensuring excellent service and satisfaction.
- Maintained stock levels through effective inventory management and organization.
- Operated cash register, processing transactions accurately and efficiently.
- Collaborated with team members to achieve daily sales goals and improve store performance.
Education
Associate of Science - Cosmetology
Pomona Adult School
1460 E Holt Ave Skills
- Quick learner
- Client consultation
- Customer education
- Appointment scheduling
- Hair styling techniques
Timeline
Life Insurance Agent
Globe Life
10.2024 - 02.2025
Hairstylist
Self-employeed
03.2024 - Current
Store Associate
Target
09.2023 - 02.2024
Associate of Science - Cosmetology
Pomona Adult School