Sophia Donovan Turner
Thousand Oaks
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Clean Juice
Agoura Hills, CA
08.2023 - Current
- Lead and supervise a team of employees, ensuring smooth daily operations and providing guidance as needed.
- Prepare and serve a variety of high-quality smoothies, juices, sandwiches, wraps, salads, and Acai bowls.
- Responsible for placing orders for fresh produce, frozen produce, and paper products to maintain inventory levels and product freshness.
- Maintain a clean and organized work environment, adhering to strict cleanliness, hygiene, and safety standards.
- Provide exceptional customer service, ensuring customer satisfaction and addressing any concerns or inquiries.
- Train new employees on company procedures, menu items, and customer service standards.
- Collaborate with the owners and employees to develop and implement strategies to improve efficiency and customer experience.
Shift Lead
Clean Juice
Agoura Hills, CA
08.2022 - Current
- Cashier/ opening and closing register
- Preparing juices, smoothies, Acai bowls, sandwiches, wraps, and salads
- Server
Shift Lead
Main Squeeze
Santa Monica, CA
02.2021 - 04.2021
- Cashier/ opening and closing register
- Barista preparing smoothies, juices and coffee
- Server
Team Member
Acai Nation
Brentwood, CA
07.2019 - 12.2019
- Preparing Acai bowls, coffee, and smoothies
- Prep work
- Open and closed store
- Working register
Barista/ Smoothie maker
Main Squeeze
Santa Monica, CA
08.2018 - 06.2019
- Cashier and opening and closing cash drawer
- Barista, preparing smoothies, juices and coffee drinks
- Server
Education
High school diploma or GED - undefined
Respiratory Therapy
Moorpark College
MoorparkSkills
- Coordinated daily shift activities, fostering a collaborative environment to meet operational goals
- Analyzed performance metrics to identify areas for improvement and drive results
- Implemented effective management practices to foster collaboration and drive project success
- Oversaw transaction processing and ensured precise sales record maintenance for operational accuracy
- Monitored and maintained proper food handling techniques to prevent contamination and ensure customer safety
- Streamlined workflow processes to efficiently handle concurrent responsibilities in dynamic work environments
- Executed thorough inspections and upheld strict hygiene practices to enhance overall safety and quality standards
- Developed and implemented social media management plans, ensuring consistent messaging across platforms
- Implemented strategies to promote teamwork and positivity, strengthening workplace culture
- Utilized essential math skills to facilitate effective decision-making and enhance operational efficiency
- Oversaw cash handling processes, including receipt, disbursement, and reconciliation of funds
- Implemented strategies to ensure superior customer service, driving satisfaction and loyalty
- Oversaw food preparation activities, focusing on efficiency and quality control in meal production
- Analyzed performance metrics to identify areas for improvement and drive results
- Implemented strategic management practices to optimize resource allocation and team performance
- Implemented effective organizational strategies to manage multiple tasks and deadlines
- POS
- Management
Certification
- ServSafe Food Manager Certification
- Driver's License
- Food Handler Certification
Languages
English
Timeline
Manager
Clean Juice
08.2023 - Current
Shift Lead
Clean Juice
08.2022 - Current
Shift Lead
Main Squeeze
02.2021 - 04.2021
Team Member
Acai Nation
07.2019 - 12.2019
Barista/ Smoothie maker
Main Squeeze
08.2018 - 06.2019
High school diploma or GED - undefined
Respiratory Therapy
Moorpark College