Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophia Dixon

Welland

Summary

Knowledgeable and dedicated worker with a strong background in customer service. Proven ability to enhance customer satisfaction and loyalty through effective communication and relationship-building. Skilled in cash management and team collaboration, consistently maintaining accuracy and integrity in all transactions while training new staff to elevate overall performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier

Pupo's Food Market
07.2019 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Operated cash register for cash, cheque, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed grocery items as required.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Trained new employees on cashier duties and best practices, improving overall staff performance.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Prepared and distributed cheques to vendors and service providers and organized outgoing mail for delivery.
  • Supported payroll processes by facilitating employee time card documentation.

Education

Bachelor of Science - Nursing

Brock University
St. Catharines
06-2026

High School Diploma -

Notre Dame College School
Welland, ON
06-2021

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Cash management
  • Reliability and punctuality

Certification

Heart and Stroke, CPR BLS (HCP), 2025

Timeline

Cashier

Pupo's Food Market
07.2019 - 07.2024

Bachelor of Science - Nursing

Brock University

High School Diploma -

Notre Dame College School
Sophia Dixon