Summary
Overview
Work History
Education
Skills
References
Accomplishments
Affiliations
Timeline
Generic

Sophia Closkey

Edmonton,AB

Summary

Shift Manager with 6 years of experience in fast-paced food service environments. Expertise in organizational management, team leadership, and safety protocol enforcement. Successfully implemented procedures that reduced wait times and enhanced restaurant efficiency and food safety standards. Dedicated to team development and morale, and maintaining high operational standards.

Overview

6
6
years of professional experience

Work History

Shift Manager

McDonald's
Quesnel, BC
05.2021 - 09.2025
  • Supervised a team to ensure optimal service and product quality.
  • Conducted cash handling, including changing tills and preparing bank deposits.
  • Performed store opening tasks and assigned employee duties for efficiency.
  • Trained and coached staff on store standards to enhance productivity.
  • Reduced delivery wait times and improved accuracy through implementation of new procedures.
  • Executed routine food safety checks to maintain compliance with health regulations.
  • Recorded temperatures of food and refrigeration units to ensure safety standards.
  • Monitored food waste and guided staff on strategies to minimize costs.

Crew Member

Tim Hortons
Quesnel, BC
11.2019 - 04.2021
  • Assisted customers with drive-thru and dine-in orders.
  • Practiced excellent customer service with efficiency
  • Maintained cleanliness and food safety in the lobby, front and back of house.
  • Preformed maintenance tasks around the restaurant interior and exterior.

Education

High School Diploma -

Correlieu Secondary School
Quesnel BC
06-2023

Skills

  • Team and time management
  • Cash handling
  • Inventory control
  • Quality assurance
  • Adaptability
  • Shift checklists
  • Computer skills
  • Pricing and data-entry
  • Employee training and positioning
  • New product introductions strategies

References

References available upon request.

Accomplishments

Quesnel Community Foundation Gorsline Family Bursary 2023

Correlieu Secondary Parent Advisory Council Award 2023

Affiliations

  • Volunteering at NITRO Motorsports park

Timeline

Shift Manager

McDonald's
05.2021 - 09.2025

Crew Member

Tim Hortons
11.2019 - 04.2021

High School Diploma -

Correlieu Secondary School

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Sophia Closkey