Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

SOPHIA CATROPPA

North Vancouver ,Canada

Summary

Energetic and results-driven professional with passion for driving online sales success and fostering customer relationships. Possesses strong analytical skills and proficiency in e-commerce platforms, digital marketing, and data-driven decision-making. Dedicated to maximizing revenue and enhancing customer satisfaction through innovative sales strategies.

Overview

3
3
years of professional experience

Work History

Budtender

Seed & Stone
06.2024 - Current
  • Educated customers on product selection and benefits, enhancing overall customer experience.
  • Managed inventory levels to ensure product availability and minimize waste.
  • Assisted in daily operations, including cash handling and transaction processing.
  • Developed knowledge of cannabis strains and products to provide tailored recommendations.
  • Trained new staff on company policies, product knowledge, and customer service techniques.
  • Collaborated with the management team to plan promotional events and special discounts, attracting new clientele while retaining loyal customers.

Wearhouse Associate

Reship
01.2023 - 05.2024
  • Performed regular inventory counts to ensure accuracy.
  • Wrapped pallets securely in preparation for shipping.
  • Helped fellow warehouse workers to manage incoming and outgoing products.
  • Received and printed orders using warehouse operating system.
  • Loaded and unloaded trucks with forklifts or pallet jacks.
  • Adhered to all safety guidelines when operating heavy machinery or handling hazardous materials.
  • Prepared items for shipment by labeling them properly and packing them securely.
  • Collaborated effectively with team members to meet productivity goals and deadlines.
  • Utilized computer systems to input data about product movement within warehouse.
  • Helped to grow online sales by listing products and managing customer service

Education

Currently Enrolled - Business Administration

Capilano University
North Vancouver

Forklift Certification -

Rob's Forklift Training
Surrey, BC
09.2023

Secondary - undefined

Elgin Park
Surrey, BC
06.2023

Skills

  • Teamwork and collaboration
  • Online Sales
  • Pallet building
  • Packaging and Labeling
  • Inventory management
  • Quality assurance
  • Attention to detail
  • Strong customer service

Languages

English
Native or Bilingual

Additional Information

I have been selling sports cards on eBay for fun on the side for 2-3 years with a good understanding of the products and sales tactics.

Timeline

Budtender

Seed & Stone
06.2024 - Current

Wearhouse Associate

Reship
01.2023 - 05.2024

Secondary - undefined

Elgin Park

Currently Enrolled - Business Administration

Capilano University

Forklift Certification -

Rob's Forklift Training

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SOPHIA CATROPPA