Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophia Carpenteri

Vaughan,Canada

Summary

Experienced with managing various clerical duties, including data entry, document management, and scheduling. Utilizes strong organizational skills and attention to detail to ensure smooth office operations. Knowledge of administrative procedures and software applications critical for supporting business functions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Clerical Associate-Child/Adolescent Mental Health

William Osler Health System
04.2025 - Current
  • Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
  • Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
  • Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
  • Transcribed physician orders into patient medication administration records
  • Informed and supported team members through consistent communication and administrative support duties.
  • Coordinated and scheduled meetings and appointments.

Volunteer Website/Social Media Administrator

Roca Counselling
10.2024 - Current
  • Edited and designed website features to increase accessibility for clients
  • Created and edited blog posts on topics related to mental health awareness and wellbeing
  • Collaborated on a monthly newsletter to update clients on clinic news/announcements and provide education/resources on a specific topic concerning mental health
  • Managed social media accounts (Instagram and Facebook) and created interactive and engaging posts
  • Compiled metrics for clinic website and social media accounts
  • Interviewed therapists apart of the clinic for social media content and mental health education and awareness

Volunteer Research Assistant

York University
05.2024 - Current
  • Transcribed audio recorded interviews of research participants
  • Accessed and obtained previous research articles necessary for current lab projects
  • Analyzed and interpreted previous research articles to determine their relevance to topics addressed and studied within the lab

Clerical Associate (Diagnostic Imaging Unit)

William Osler Health System – Etobicoke General Hospital
04.2023 - Current
  • Responsible for the registration of outpatients attending appointments within the department
  • Promptly answered phone and email inquiries related received by the department
  • Completed order entry for each patient's respective diagnostic tests
  • Demonstrated an ability to identify and understand valid requisitions for medical tests
  • Uploaded previous foreign images to patient database
  • Created rounds worklists of patients to be accessed by doctors and radiologists
  • Followed up with and informed patients of upcoming diagnostic tests along with any required preparation
  • Communicated with doctors, nurses, and doctor's assistants regarding abnormal results to ensure they were addressed in a timely manner

Part-time Cashier

Bass Pro Shops Canada
03.2021 - 04.2023
  • Operated cash register and handled transactions
  • Assisted customers with questions or concerns
  • Stocked and organized merchandise
  • Aided reception desk and took phone calls

Classroom/Office Assistant

Charles H. Best Middle School
09.2016 - 03.2017
  • Assisted students with in-class work
  • Read to students
  • Served as emergency secretary and answered phone calls

Education

Ontario Secondary School Diploma -

St Jean de Brebeuf Catholic High School
Vaughan, ON
06.2021

Bachelor of Arts - Specialized Honours Psychology

York University
Toronto, ON
04-2026

Skills

  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Research and analysis
  • Proficiency in Microsoft Word and Excel

Certification

  • Medical Terminology - Seneca College 2022
  • Course in Research Ethics (TCPS 2) June 2024

Timeline

Clerical Associate-Child/Adolescent Mental Health

William Osler Health System
04.2025 - Current

Volunteer Website/Social Media Administrator

Roca Counselling
10.2024 - Current

Volunteer Research Assistant

York University
05.2024 - Current

Clerical Associate (Diagnostic Imaging Unit)

William Osler Health System – Etobicoke General Hospital
04.2023 - Current

Part-time Cashier

Bass Pro Shops Canada
03.2021 - 04.2023

Classroom/Office Assistant

Charles H. Best Middle School
09.2016 - 03.2017

Ontario Secondary School Diploma -

St Jean de Brebeuf Catholic High School

Bachelor of Arts - Specialized Honours Psychology

York University

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Sophia Carpenteri