Sophia Burr
Riverside
Summary
Diligent secretary and hostess with talent for fostering effective, positive relationships with clients, staff, and business associates. Comfortable dealing with various personalities and has prior knowledge in data entry and creating contracts. Proficient in performing daily cash handling activities and using point of sales systems.
Professional retail worker with solid experience in managing high-volume transactions and providing exceptional customer service. Demonstrates strong teamwork and adaptability, ensuring seamless operations even in dynamic environments. Skilled in cash handling, customer relations, and problem-solving, consistently delivering accurate and efficient results. Reliable and focused on achieving goals, contributing positively to any team setting.
Overview
1
1
year of professional experience
Work History
Box Office Cashier
Icetown Riverside
Riverside, CA
03.2026 - Current
- Processed cash and credit transactions efficiently for ticket sales.
- Handled customer inquiries and resolved issues promptly and professionally.
- Collaborated with team members to maintain a clean and organized box office environment.
- Trained new staff on operational procedures and customer service standards.
Secretary
Old Spaghetti Factory
Riverside, CA
10.2025 - 03.2026
- Coordinated communications, taking calls, responding to emails and positively interacting with customers.
- Completed daily business worksheet which included counting the tills, main fund, and paid-out box and documenting the deposit.
- Prepared the labor detail, calculated tip share, and input employees hours as well as sick pay.
- Helped customers create banquet and catering contracts and answered any questions.
Host
Old Spaghetti Factory
Riverside, CA
07.2025 - 03.2026
- Assisted servers by communicating guest needs promptly.
- Handled customer inquiries and resolved issues.
- Took reservations over the phone and in person.
- Made sure the restaurant remained clean and presentable, including the bathrooms.
Education
Associate of Science - Information And Computer Systems
Riverside City College
Riverside, CA06-2027
Associate of Arts - Psychology
Riverside City College
Riverside, CA06-2027
Skills
- Data Entry
- Organizational skills
- Microsoft Excel/Word
- Customer service
Timeline
Box Office Cashier
Icetown Riverside
03.2026 - Current
Secretary
Old Spaghetti Factory
10.2025 - 03.2026
Host
Old Spaghetti Factory
07.2025 - 03.2026
Associate of Science - Information And Computer Systems
Riverside City College
Associate of Arts - Psychology
Riverside City College