Sophia Algra
Montreal
Summary
Dynamic and adaptable professional with extensive experience in customer service and event coordination within creative environments. Proven skills in administrative tasks, relationship-building, and engaging diverse audiences. A motivated team player with strong multitasking, problem-solving, and communication abilities. Passionate about arts and culture, dedicated to fostering community engagement through innovative initiatives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Peakfine Restaurant
05.2024 - 08.2024
- Provided high-quality customer service, engaging with guests to create a welcoming experience.
- Developed strong interpersonal and communication skills by interacting with patrons, handling inquiries, and resolving concerns professionally.
- Managed time effectively in a fast-paced environment, balancing multiple tasks while maintaining attention to detail.
- Collaborated with a team to execute service, mirroring the coordination needed for event planning and volunteer management.
Guest Executive Leader/Certified Crew Trainer
McDonald's
11.2020 - 05.2023
- Participated in and attended meetings to obtain information for use in training programs.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Operated cash register for cash, check, and credit card transactions
Stage Manager
VSS Theater on the Hill
01.2022 - 02.2023
- Collaborated with directors and creatives on developing design concepts.
- Leveraged social media and other networking platforms to advertise and communicate important dates.
- Created and distributed cast and crew postings on various job boards, career sites, and social media platforms.
- Managed scheduling and communication for the cast, crew, and volunteers to adhere to the timeline.
- Answered customer questions and concerns regarding tickets, pricing and promotions.
Education
Bachelor of Arts - Art History And Philosophy
McGill University
Montreal, QC04-2027
Independent Study - Korean Film
Seoul National University
07-2024
Skills
- Event Coordination & Planning
- Professional Writing
- Cash Handling & POS Systems
- Google Workspace Proficiency
- Microsoft Suite Proficiency
- Social Media & Marketing
- Organization & Time Management
- Adobe Creative Suite, Canva and Procreate Proficiency
Accomplishments
- District Project Scholarship Awarded to high school graduates who have demonstrated excellence in their chosen area (sculpture, in my case)
- John E. Betts "Beat Yesterday" Scholarship Awarded to ten students in Canada who demonstrate the ability to raise the bar on their ambitions and results. "Who figure out how to aim higher, get there, and then keep going."
Certification
- Serving It Right
- WHMIS
Timeline
Server
Peakfine Restaurant
05.2024 - 08.2024
Stage Manager
VSS Theater on the Hill
01.2022 - 02.2023
Guest Executive Leader/Certified Crew Trainer
McDonald's
11.2020 - 05.2023
Independent Study - Korean Film
Seoul National University
Bachelor of Arts - Art History And Philosophy
McGill University
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