Sophia Adler
Simi Valley
Summary
Hardworking and dependable with experience helping guests enjoy their visit. Good at customer service, multitasking, and keeping things organized. Skilled at managing reservations and helping train new staff. Always focused on creating a clean, friendly, and smooth-running environment.
Overview
1
1
year of professional experience
Work History
Head Hostess
Go Fish Sushi Bar
05.2024 - Current
- Greet and seat guests, ensuring a welcoming atmosphere.
- Manage reservation system, maximizing guest flow during peak hours.
- Train and mentor new host staff on service, customer engagement, and workflow protocols.
- Maintain menu knowledge to provide accurate information to guests.
- Support servers by delivering food and beverages promptly, and accurately to guests
- Refill water, beverages and other requests for guests
- Maintain cleanliness and organization of dining areas, kitchen/back
- Collaborate with team members to provide seamless service
- Handle in person, phone and online orders while providing friendly and efficient costumer service
- Accurately take and package to-go orders for dine-out and delivery
- Process payments, issue receipts, and balance cash/ credit transactions
- Develop strong relationships with returning guests, encouraging loyalty and respect.
Education
No Degree - General Studies
Simi Valley High
Simi Valley 06-2026
Skills
- Customer service
- Effective multitasking
- Detail-oriented
- Cleaning and sanitation
Timeline
Head Hostess
Go Fish Sushi Bar
05.2024 - Current
No Degree - General Studies
Simi Valley High
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