Sophearin Lor
Hacienda Hts
Summary
Experienced nursing professional with a strong focus on patient care coordination and effective communication. Skilled in conflict resolution and compliance with health regulations, successfully leading teams to improve care delivery and ensure high-quality patient experiences.
Overview
12
12
years of professional experience
4
4
Certifications
Work History
Licensed Vocational Nurse Supervisor
Astrana Health
Monterey Park
10.2019 - 12.2025
- Supervised daily nursing operations and ensured compliance with health regulations.
- Coordinated patient care plans and communicated with medical staff effectively.
- Trained and mentored nursing staff on best practices and procedures.
- Conducted patient assessments to determine healthcare needs and priorities.
- Facilitated team meetings to discuss patient care improvements and updates.
- Coordinated with other departments to ensure timely delivery of services to patients.
- Resolved conflicts between staff members in a professional manner.
- Developed, implemented, and evaluated patient care plans to ensure quality assurance standards were met.
- Demonstrated excellent leadership skills while managing complex situations with tactfulness and diplomacy.
- Promoted positive relationships among all healthcare personnel through effective communication strategies.
- Collaborated with team members to develop protocols for new medical equipment or technology implementations.
- Prepared reports summarizing data related to patient care activities performed by LVNs.
- Participated in interdisciplinary meetings to discuss patient needs and treatment plans.
- Facilitated continuing education programs for LVNs to enhance their knowledge base.
- Ensured compliance with hospital policies, regulations, laws, and safety standards.
- Assisted in recruiting qualified applicants for open positions within the department.
- Conducted regular performance reviews for LVNs to assess their progress and identify areas for improvement.
- Participated in professional development activities such as continuing education courses or conferences.
Ambulatory Care Nurse
Astrana Health
Monterey Park
08.2017 - 12.2025
- Responsible in identifying and evaluating members that may be eligible for enrollment in care management: Complex Case Management, Cal Medi-Connect, SNP, and ensuring continuity of care.
- Responsible for the case management (coordination of outpatient care) of members with catastrophic illnesses and chronically ill while ensuring quality of care standards is met by using clinical judgment to assess and/or evaluate.
- Responsible for managing members with chronic illnesses and diseases while providing quality of care, appropriate utilization of benefits and identifying community resources and referrals as appropriate.
- Evaluate assessment outcomes against evidenced-based guidelines to develop a plan of care based on member needs and findings with collaboration from the interdisciplinary team.
- Assist with care coordination across the care continuum (home, hospital, home health), identifies community resources and make referrals as appropriate.
- Provides professional nursing care by utilizing all elements of nursing process. Assess and evaluate patient status by writing and initiating plan of care, regular re-evaluation of patient and family/caregiver needs, and revising plan of care as necessary.
Charge Nurse
Mayflower Center
El Monte
10.2023 - 10.2025
- Provide high-quality nursing care to residents in a skilled nursing and rehabilitation facility.
- Administer medications, wound care, and other treatments as prescribed.
- Conduct detailed patient assessments and update individualized care plans based on changing conditions.
- Supervise and support nursing assistants to ensure safe, compassionate, and efficient care.
- Monitor vital signs and document all observations and interventions accurately in the electronic health record (EHR).
- Collaborate with physicians, therapists, and interdisciplinary team members to coordinate care.
- Educate residents and families on medication regimens, disease management, and health maintenance.
- Promote a safe, hygienic, and supportive environment consistent with state and federal care standards.
Home Health Nurse
AMG-A Medical Professional Group
Monterey Park
07.2018 - 01.2020
- Administered medications and treatments according to patient care plans.
- Monitored vital signs and documented changes in patient health status.
- Collaborated with physicians and multidisciplinary teams for patient care coordination.
- Educated patients and families on health management and wellness strategies.
- Conducted assessments to evaluate patient needs and develop care strategies.
- Provided emotional support to patients and families during home visits.
- Provided home health care services such as wound care, medication administration, and IV therapy.
- Educated patients and families about disease management, lifestyle changes, nutrition, and preventive healthcare measures.
Cal Medi-Connect Care Coordinator
Regal Medical Group
Covina
12.2015 - 08.2017
- Coordinate members care such as setting up home health, ordered DME supplies, set physician’s appointments, specialist appointments, and arrange transportation.
- Assist nurse case manager with referrals
- Follow-up with patients to ensure arranged services are received.
- Coordinate and assist High Risk team in developing, strategizing and planning of chronic disease care programs to prevent members from hospital readmissions.
- Demonstrates the ability to follow through with requests, sharing of critical information, and getting back to individuals in a timely manner.
- Transition of care to decrease utilization of chronic high risk members to minimize potential high cost admissions.
- Generate authorizations for referral request as directed by case managers for patients in High Risk programs.
- Review discharge census for potential high risk members
- Request medical records, discharge summary and discharge orders from hospitals for case manager to review for members care.
Inpatient/ Utilization Management Coordinator
SynerMed Innovating Healthcare
Monterey Park
03.2014 - 12.2015
- Provide support to the Case Managers, which includes reviewing and triage of incoming case management referrals.
- Initiate opening of Inpatient Case Management cases in database and document the necessary data elements needed for review.
- Generate authorizations for referral requests as directed.
- Utilize appropriate use of health plans resources to obtain services for members.
- Process 100+ authorizations daily including DME Request, Home Health, discharge orders, etc.
- Coordinate the chronic high risk members to minimize the potential of high cost readmissions.
- Transition of care to decrease utilization of chronic high risk members to minimize potential high cost admissions.
- Generate authorizations for referral request as directed by case managers for patients enrolled into high risk clinic.
- Review discharge census for potential high risk members to refer to high risk clinic.
- Reviewed inpatient authorization for possible wound care referral to high risk clinic which also specialized in wound care.
- Fast tracked approvals for outpatient authorizations referrals inputted by high risk clinic
- Request medical records, discharge summary and discharge orders from hospitals to review and coordinate care.
Education
Vocational Nursing -
Integrity College of Health
Pasadena, CA10-2016
Skills
- Patient care coordination
- Electronic health record management
- Compliance with health regulations
- Medication administration
- Care plan development
- Case management
- Quality assurance standards
- Interdisciplinary collaboration
- Health education
- Staff training and mentoring
- Conflict resolution
- Effective communication
- Leadership and team building
- Problem solving
- Time management
- Continuing education
- Healthcare regulations compliance
- Nursing documentation
- Staff management
- Quality improvement
- Family communication
- Direct patient care
- Breathing treatments
- ADL assistance
- Staff direction and task delegation
- HIPAA compliance
- Compassionate care
- Patient safety protocols
- Clinical documentation
- Licensed practical nurse
- Medical records management
- [State] licensed practical nurse
- Multi-tasking and prioritization
- Charting and recording
- Chronic disease management
- Staff supervision
- Patient assessments
- Geriatric care
- HIPAA protocols
- Medication reconciliation
- Medication dispensing
- Educating families
- Microsoft Word
- Microsoft Outlook
- Microsoft Excel
- Alpha-Numeric Filing
- CPT Codes
- Diagnosis Codes
- 65 WPM
- 10 Key
- Bi-lingual :Khmer
- HIPAA Certified
- EZ Care
- CPR Certified
- EZ Cap 5/6x
- PowerPoint
Certification
CA-VN #691336 Exp: 04/2027
Timeline
Charge Nurse
Mayflower Center
10.2023 - 10.2025
Licensed Vocational Nurse Supervisor
Astrana Health
10.2019 - 12.2025
Home Health Nurse
AMG-A Medical Professional Group
07.2018 - 01.2020
Ambulatory Care Nurse
Astrana Health
08.2017 - 12.2025
Cal Medi-Connect Care Coordinator
Regal Medical Group
12.2015 - 08.2017
Inpatient/ Utilization Management Coordinator
SynerMed Innovating Healthcare
03.2014 - 12.2015
Vocational Nursing -
Integrity College of Health