Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Sophann Phop

Bakersfield,CA

Summary

Seeking a full time position that will provide an opportunity for professional and personal growth, and where my extensive experience will be further developed and utilized.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.


Overview

14
14
years of professional experience
1
1
Certification

Work History

Durable Medical Equipment Coordinator

Innovative Integrated Healthcare
07.2022 - Current
  • Works as the liaison between the DME supplier and insurance companies, patients, and medical staff involved in the patients’ care.
  • Manage inventory levels, communicate with internal operations, and order DME products.
  • Maintain detailed records of all vendors and patients, ensuring that all necessary documentation complies with payer requirements and standard operating procedures.
  • Responsible for all matters related to and concerning DME within the clinic. Including, but not limited to, fitting, refitting, custom measurement, patient education, financial counseling, prior authorization, and patient satisfaction.
  • Promptly answering phone calls and emails, providing exemplary customer service.
  • Implemented a centralized tracking system that allowed real-time monitoring of all company-owned assets, reducing instances of lost or misplaced items significantly.
  • Reduced equipment downtime by conducting regular preventative maintenance checks and addressing issues promptly.
  • Streamlined equipment allocation processes for improved project completion rates.
  • Established effective communication channels between departments for seamless coordination of equipment needs.
  • Collaborated with cross-functional teams to optimize the use of resources and ensure timely project execution.
  • Consistently achieved compliance with industry regulations by staying abreast of the latest changes in rules and guidelines pertaining to equipment usage and safety.
  • Proactively identified potential bottlenecks within the supply chain process by closely monitoring asset utilization data.
  • Implemented safety protocols and trained personnel on proper handling techniques, reducing workplace accidents related to equipment usage.
  • Negotiated contracts with vendors, securing favorable pricing and terms for equipment purchases and rentals.
  • Conducted regular audits of equipment inventory to maintain accurate records and identify areas for improvement.
  • Managed equipment budgets, ensuring cost-effective procurement and utilization of resources.
  • Enhanced equipment coordination by implementing efficient inventory management systems.
  • Developed innovative solutions to address complex logistical challenges surrounding the transport of large-scale industrial equipment across multiple sites.
  • Coordinated cross-departmental efforts during emergency situations that required rapid deployment or retrieval of critical assets.

Custodian I/II

Norris School District
07.2017 - 07.2022
  • Follows written schedule in performing routine custodial functions at assigned site; cleans classrooms, offices, rest rooms, kitchens, cafeterias and other site facilities; operates cleaning equipment such as vacuums, buffer, floor cleaning and polishing machines, gasoline blower, etc.
  • Sweeps, scrubs, strips, seals, disinfects, mops, waxes and polishes floors.
  • Cleans and vacuums carpets.
  • Dusts, cleans and polishes furniture.
  • Cleans walls, ceilings, windows, woodwork, chalkboards and equipment.
  • Cleans and disinfects drinking fountains, telephones, trash cans, rest rooms and kitchen areas.
  • Dusts light fixtures, furnaces, ledges; empties trash receptacles and pencil sharpeners; stocks and replaces towel and soap dispensers.
  • Replaces lights and batteries; sets clocks; resets fire alarms and bell systems.
  • Picks up paper, glass and debris; cleans, rakes, sweeps, waters grounds; checks sprinkling systems; sprays pesticides; removes graffiti.
  • Sets up, moves and adjusts furniture and equipment as needed; sets up and operates sound equipment.
  • Responds to emergency cleanups; makes minor repairs as needed; observes and reports maintenance needs.
  • Locks and unlocks doors and gates to ensure security of buildings and grounds; responds to emergency calls; turns main water, power and gas lines on and off as necessary; accepts evening civic center activity assignments as necessary.
  • Assists with inventories and preparing lists for maintenance and replacement items.
  • Cares for and displays flags.
  • Performs other related duties as assigned.

Custodian I/II

Kern County Superior Courts
04.2011 - 07.2017
  • Maintains buildings, equipment, and records all custodial supplies.
  • Maintains perpetual inventory of all custodial equipment.
  • Instructs others in the proper methods of care and maintenance of buildings.
  • Instructs youth in the proper use of equipment and in proper custodial methods; delegates specific jobs to youth that work under their control; checks completed work of assigned youth for accuracy and completion.
  • Recognizes youth disabilities, reports observations, and seeks and refers to appropriate services.
  • Maintains a trauma informed approach to youth interactions.
  • May physically intervene in altercations among youth when reasonable and necessary and responds to other situations within the facilities.
  • Restrains individuals for the purpose of arrest and/or detention.
  • Maintains the security of assigned areas; operates security doors and gates.
  • Performs related duties as required.

Education

Associate of Science - Business Management

Bakersfield College
Bakersfield, CA
05-2032

High School Diploma -

South High School
1101 Planz Rd Bakeresfield CA 93304
06-2004

Skills

  • Windows
  • Macbook
  • Linux
  • PowerPoint
  • Excel
  • Attention to detail
  • Problem-solving
  • Time management
  • Team collaboration
  • Cleaning expertise
  • Customer service-focused
  • Work prioritization
  • Facility opening and closing
  • Work orders
  • Inventory management
  • Supply delivery
  • Multitasking and organization
  • Supply management
  • Responsible and dependable
  • Work independently
  • Customer service

Certification

  • Forklift Certification with 6 years experience

Languages

Cambodian
Native or Bilingual

Timeline

Durable Medical Equipment Coordinator

Innovative Integrated Healthcare
07.2022 - Current

Custodian I/II

Norris School District
07.2017 - 07.2022

Custodian I/II

Kern County Superior Courts
04.2011 - 07.2017

Associate of Science - Business Management

Bakersfield College

High School Diploma -

South High School

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Sophann Phop