Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

SOOSAN BIJU

Exeter,ON

Summary

Dynamic and detail-oriented professional with a strong background in administration, customer service, and travel coordination, seeking to leverage comprehensive knowledge of tour products and booking processes to support the Group Travel Division. Dedicated to delivering unique value and exceptional experiences to clients, with a passion for building a long-term career in the travel industry.

Overview

7
7
years of professional experience

Work History

Administrative Officer

WE CARE 4 U STAFFING SOLUTIONS
05.2022 - Current
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for the company database.
  • Coordinated complex logistics for large-scale events or meetings with minimal supervision.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Coordinated and scheduled meetings and conference calls to optimize the scheduling of senior staff.
  • Improved communication within the organization through regular updates on policies, procedures, and key events.

Event Coordinator

SEGARO EVENT MANAGEMENT
01.2020 - 07.2021
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Brainstormed and implemented creative event concepts and themes.

Event Management Intern

SEGARO EVENT MANAGEMENT
01.2017 - 11.2018
  • Organized brainstorming sessions between cross-functional teams to develop strategy and creative ideas for future events.
  • Researched assigned events and identified possible partnerships aligned with event concepts.
  • Increased client satisfaction by providing exceptional customer service before, during, and after events.
  • Managed volunteer recruitment and training programs to build a reliable support network for events of various sizes.

Education

BUIDLING INFORMATION MODELLING - BUILDING MODELLING

Fanshawe College of Applied Arts And Technology
London, ON
04.2023

BACHELORS IN ARCHITECTURE - ARCHITECTURE

CALICUT UNIVERSITY
KERALA
06.2020

Skills

  • Office Management
  • Scheduling and calendar management
  • Records Management
  • Documentation and control
  • Event Coordination
  • Time Management
  • Computer Skills
  • Customer and client relations
  • Client Relations
  • Dedicated Team Player

Accomplishments

  • Earned "Best Planner" in 2021.

Languages

English
Native or Bilingual
Malayalam
Native or Bilingual
Hindi
Professional Working

Timeline

Administrative Officer

WE CARE 4 U STAFFING SOLUTIONS
05.2022 - Current

Event Coordinator

SEGARO EVENT MANAGEMENT
01.2020 - 07.2021

Event Management Intern

SEGARO EVENT MANAGEMENT
01.2017 - 11.2018

BUIDLING INFORMATION MODELLING - BUILDING MODELLING

Fanshawe College of Applied Arts And Technology

BACHELORS IN ARCHITECTURE - ARCHITECTURE

CALICUT UNIVERSITY

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