Summary
Overview
Work History
Education
Skills
Certification
Availability
References
Timeline
Generic

Sooraj Modakkal Jomy

Kitchener,ON

Summary

Hardworking student with customer service, multitasking and time management abilities looking for a part time job.
Devoted to giving every customer a positive,memorable and fun experience. looking to gain real world experience and
acquire new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

IT Technician

Sutherland Global Limited
Kakkanad, India
11.2020 - 12.2021
  • Troubleshot system issues related to network connectivity, software installation and configuration, printing.
  • Answered user inquiries to resolve computer software or hardware operation problems.
  • Provided technical support to users via telephone or remote access.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Hotel Waiter

Thripthi Restaurant
Thrissur, India
01.2022 - 12.2022
  • Provided excellent customer service at all times.
  • Stocked glasses, silverware, linens, dishes prior to opening restaurant for business.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Resolved guest complaints to maintain complete customer satisfaction.

Sales Associate

Paintbox
India
01.2023 - 12.2023
  • Conducted inventories on a regular basis to track stock levels.
  • Recommended, selected and located merchandise based on customer desires.
  • Developed promotional strategies to increase sales volume.

Education

Business - Marketing - Marketing

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
04-2025

Skills

  • Call Management
  • Help Desk Support
  • Customer Service
  • Order Management
  • Decision Making
  • Outgoing personality
  • Team player mentality
  • Customer Needs Assessment

Certification

  • The Fundamentals of Digital Marketing by Google

Availability

Available immediately

References

References available upon request.

Timeline

Sales Associate

Paintbox
01.2023 - 12.2023

Hotel Waiter

Thripthi Restaurant
01.2022 - 12.2022

IT Technician

Sutherland Global Limited
11.2020 - 12.2021

Business - Marketing - Marketing

Conestoga College Institute of Technology And Advanced Learning

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Sooraj Modakkal Jomy