Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Soophi Eskandani

Walnut Creek

Summary

Results-driven sales professional with proven experience in customer service and retail sales. Known for exceptional phone demeanor, attention to detail, and strong organizational skills. Adept at tailoring communication to diverse audiences. A proactive problem-solver with a solutions-focused mentality and a growth mindset. Eager to leverage interpersonal skills and sales expertise to drive revenue growth and excel in a dynamic, fast-paced environment.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Associate

Nordstrom
11.2020 - 06.2021
  • Solved customer challenges by offering relevant products and services.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Assistant

Amy's Daycare
06.2021 - Current
  • Implement and manage learning curriculums, demonstrating strong organizational and communication skills.
  • Maintain detailed records on children’s progress, showing exceptional attention to detail and commitment to quality.
  • Communicated effectively with parents, providing clear and accurate information about their children’s development and daily activities.
  • Manage office inventory efficiently, showcasing strong organizational abilities and a solutions-focused approach.

Hostess

Bay Club
10.2014 - 08.2016
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guests standards of service.

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
Hooksett, NH
12.2023

Skills

  • Time Management
  • Organizational skills
  • Customer service sales
  • Problem-Solving
  • Adaptability

Certification

Real Estate License

DRE: 02146967

Timeline

Assistant

Amy's Daycare
06.2021 - Current

Sales Associate

Nordstrom
11.2020 - 06.2021

Hostess

Bay Club
10.2014 - 08.2016

Bachelor of Arts - Psychology

Southern New Hampshire University

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