Summary
Overview
Work History
Education
Skills
Timeline
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Soogyung Park

Vancouver,BC

Summary

I can do well in any position. I am someone who always works with my partner and constantly makes up for my shortcomings. I will work hard to provide the best service for my customers

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
Daegu, Korea
03.2023 - 03.2024
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Supported highest standards of conduct and service to support company reputation.

Customer Service Manager

On-nuri Pharmacy
Daegu, Korea
02.2021 - 05.2022
  • Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Contractor's Assistant

Buk-gu District office
Daegu, Korea
05.2020 - 12.2020
  • Prepared subcontractor agreements and ensured they were signed prior to commencement of work.
  • Assisted in preparing change orders as needed for additional work or services requested by clients.

Education

Associate of Arts - UI/UX Design & Web Design

Green Art Academy
Daegu, Korea
02-2023

High School Diploma -

Dalseo Highschool
Daegu, Korea
02-2014

Some College (No Degree) - Department of Port And Logistics System

Tongmyong University
Busan, Korea

Skills

  • Approach a customer with a friendly smile
  • Relevant working experience
  • Over 3 year customers service experience
  • Willingness to learn
  • Positive attitude
  • Thoughtful partnership

Timeline

Barista

Starbucks
03.2023 - 03.2024

Customer Service Manager

On-nuri Pharmacy
02.2021 - 05.2022

Contractor's Assistant

Buk-gu District office
05.2020 - 12.2020

Associate of Arts - UI/UX Design & Web Design

Green Art Academy

High School Diploma -

Dalseo Highschool

Some College (No Degree) - Department of Port And Logistics System

Tongmyong University

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Soogyung Park