SOO LEE
Coquitlam,BC
Summary
Professional operations leader prepared for high-impact roles in dynamic environments. Known for driving efficiency and achieving results through collaborative team efforts and adaptable strategies. Possesses robust skills in process optimization and resource management.
Overview
7
7
years of professional experience
Work History
Operation Manager
OK TOUR
06.2024 - Current
- Oversee hotel reservations, ensuring accuracy and timely confirmations to meet guest expectations.
- Oversee hotel reservations, ensuring accuracy and timely confirmations to meet guest expectations.
- Oversee hotel reservations, ensuring accuracy and timely confirmations to meet guest expectations.
Cashier
H Mart Coquitlam
04.2024 - 01.2025
- Delivered friendly, efficient service to customers, handling transactions and answering inquiries related to store products.
- Maintained a clean and organized workspace to ensure smooth operations during peak hours.
- Assisted customers by providing detailed information and responding to questions about available items.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Kitchen Staff & Server
Miss Ary
04.2023 - 04.2024
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Pharmacy Assistant
Prime Pharmacy
02.2020 - 05.2023
- Managed medication inventory, restocking supplies, and ensuring correct labeling of products.
- Processed transactions using a POS system, following proper cash handling protocols.
- Assisted pharmacists by organizing medications and maintaining accurate records.
- Maintained a clean and organized workspace and excellent customer service to ensure smooth operations during COVID
Supervisor
Treehouse Indoor Playground
07.2018 - 12.2019
- Conducted performance reviews to support employee development.
- Coordinated cross-functional projects to achieve organizational goals.
- Increased customer satisfaction with streamlined service procedures.
- Developed training programs for enhanced employee performance.
Education
Bachelor of Science - Chemistry
University of Alberta
Edmonton, ABHigh School Diploma -
Strathcona High School
Edmonton AB06-2015
Skills
- Customer service
- Problem-solving
- Employee relations and conflict resolution
- Health and safety compliance
- Work flow planning
- Operational efficiency
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Operation Manager
OK TOUR
06.2024 - Current
Cashier
H Mart Coquitlam
04.2024 - 01.2025
Kitchen Staff & Server
Miss Ary
04.2023 - 04.2024
Pharmacy Assistant
Prime Pharmacy
02.2020 - 05.2023
Supervisor
Treehouse Indoor Playground
07.2018 - 12.2019
Bachelor of Science - Chemistry
University of Alberta
High School Diploma -
Strathcona High School
Similar Profiles
Jeffrey LopezJeffrey Lopez
Assistant Tournament Director at Asian Poket Tour/ World Poker Tour/ Pokerstars Live/ Baazi Poker Tour/ Triton Poker TournamentAssistant Tournament Director at Asian Poket Tour/ World Poker Tour/ Pokerstars Live/ Baazi Poker Tour/ Triton Poker Tournament
Mollee-Jo CrainMollee-Jo Crain
Tournament Operations at All Pro Tour/ Annika Women's All Pro TourTournament Operations at All Pro Tour/ Annika Women's All Pro Tour
Maria SliusarMaria Sliusar
Airport Representative at Tour Operator "ANEX TOUR"Airport Representative at Tour Operator "ANEX TOUR"
Nana MiyakeNana Miyake
Volunteer at Leo's ClubVolunteer at Leo's Club
Connor StaffordConnor Stafford
Aircraft Maintenance Engineer Category M Student at BCITAircraft Maintenance Engineer Category M Student at BCIT