Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Soo Langon

Huntington Beach,CA

Summary

Dynamic professional with a strong work ethic and effective communication skills, experienced in enhancing guest satisfaction at HB Concepts. Proven ability to resolve conflicts and optimize service delivery, while maintaining meticulous records and attention to detail. Adept at fostering positive relationships and adapting to diverse environments, ensuring exceptional experiences for all clients.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Instructional Assistant Physical Ed Teacher

Ocean View School District
05.2023 - Current
  • Supported classroom activities by preparing instructional materials and resources.
  • Assisted teachers in implementing individualized education plans for diverse learners.
  • Monitored student progress, providing feedback to enhance learning outcomes.
  • Facilitated small group discussions to promote student engagement and collaboration.

Short-Term Assistant Property Manager/Hospitality

HB Concepts
02.2019 - Current
  • Managed guest communications, ensuring prompt responses and high satisfaction rates.
  • Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs, and upgrades.
  • Oversaw compliance with safety regulations and industry standards across all properties.
  • Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
  • Coordinated with professional cleaning services between bookings, ensuring a pristine environment for incoming guests every time they arrived at the property.

Salon/Spa Receptionist

Spa Sidney
02.2022 - 10.2024
  • Managed front desk operations, ensuring smooth check-in and check-out processes.
  • Coordinated appointment scheduling using spa management software for optimal resource allocation.
  • Assisted in inventory management to maintain adequate supply levels for spa treatments and retail products.
  • Achieved specified sales targets by promoting special treatments, additional services, and products.
  • Maintained pristine reception area, contributing to welcoming environment for clients.
  • Collected payments, processed transactions and updated relevant records.

Fitness Instructor

Steele Feather/Silver Sneaker
02.2019 - 03.2021
  • Designed and implemented engaging fitness programs tailored to Silver Sneakers standards.
  • Led group fitness classes, fostering a supportive and motivating environment for seniors.
  • Record participant count, distribute, and collect program evaluation and report incidents
  • Stayed current with CPR and first aid certification to provide emergency response in case of injury.
  • Follow and enforce safety standards and all other policies and procedures
  • Sale program to new clients to grow my portfolio

Flight Attendant

Northwest Airlines
03.1996 - 10.2007
  • Delivered exceptional in-flight service, ensuring passenger comfort and satisfaction during flights.
  • Implemented safety protocols, conducting pre-flight checks to guarantee compliance with regulations.
  • Managed emergency situations effectively, providing guidance and support to passengers as needed.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
  • Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.

Education

Associate of Arts - Design

Otis College School of Art And Design
Los Angeles, CA

Certificate - Cosmetology

Career Academy of Beauty
Garden Grove, CA
04-2025

Skills

  • Effective communication
  • Conflict resolution
  • Attention to detail
  • Strong work ethic
  • Customer service-focused
  • Microsoft office
  • Creative and adaptable
  • Cash management
  • Record keeping/Data Entry
  • Personnel management
  • Client relations
  • Appointment scheduling
  • Strong organization
  • Patience and composure

Certification

CPR, Sliver Sneakers Classis, Silver Sneakers Stability, Silver Sneakers Foundation, Silver Sneakers Fundamentals Group Fitness

Languages

Korean
Native or Bilingual

Timeline

Instructional Assistant Physical Ed Teacher

Ocean View School District
05.2023 - Current

Salon/Spa Receptionist

Spa Sidney
02.2022 - 10.2024

Short-Term Assistant Property Manager/Hospitality

HB Concepts
02.2019 - Current

Fitness Instructor

Steele Feather/Silver Sneaker
02.2019 - 03.2021

Flight Attendant

Northwest Airlines
03.1996 - 10.2007

Associate of Arts - Design

Otis College School of Art And Design

Certificate - Cosmetology

Career Academy of Beauty

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Soo Langon