Sonya York
Sonora
Summary
Results-driven finance professional with strong background in credit analysis and risk management. Proven ability to collaborate effectively with teams, adapt to changing requirements, and deliver impactful solutions. Skilled in credit evaluation, customer service, and financial reporting. Known for reliability, integrity, and focus on achieving business goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Credit Representative
Rollins Acceptance Company
04.2021 - Current
- Evaluate credit applications and assist the field inspectors with conducting credit inquiries and reviewing credit reports to determine approval, decline or conditional terms. Maintain a comprehensive knowledge of credit products and services to assist customers with wide range of inquiries. Build customer relationships by actively listening and resolving complaints quickly, efficiently and accurately. Perform and explain interest and product-related calculations. Collaborate with collections and finance teams to resolve disputes. Negotiate payments arrangements and maintain positive client relationships.
Relationship Banker / Lead Associate
Umpqua Bank
09.2003 - 01.2020
- Build, develop, and maintain client relationships. Follow all polices, ensure operational efficiency, compliance, and quality standards are met. Establish appointments, deliver quality conversations for financial wellness reviews, identify needs, make recommendations, and follow up. Originate simple to complex consumer and small business loans and open new accounts. Demonstrate compliance with all bank regulations and keep up to date on regulation changes. Manage currency and financial transactions.
Education
High School Diploma - General Education
Sonora Union High School District
07-2003
Skills
- Sales experience
- Teamwork
- Time management
- Multitasking
- Organizational skills
- Active listening
- Adaptability and flexibility
Accomplishments
- Registered Mortgage Loan Originator (MLO), NMLS #874884
- California Notary Public
- Leadership Tuolumne County
- Chamber of Commerce, Columbia — Secretary/Treasurer
- Sonora 49er Rotary
Affiliations
- Leadership Tuolumne County
- Chamber of Commerce / Columbia: Secretary/Treasurer
- Sonora 49er Rotary
Certification
Registered MLO Officer: NMLS # 874884 / CA Notary Public
Awards
Store Associate of the Year, Greater California Region Top Lending Officer, Culture Champion, Store Diamond ROQ recipient, Connect Volunteer Award
Timeline
Credit Representative
Rollins Acceptance Company
04.2021 - Current
Relationship Banker / Lead Associate
Umpqua Bank
09.2003 - 01.2020
High School Diploma - General Education
Sonora Union High School District