Sonya Ramezanzadeh
North Vancouver,BC
Summary
Driven and dependable, with a proven track record in customer service and team leadership from Rex Bakery. Excelled in cash handling and fostering positive customer interactions, significantly enhancing team efficiency. Demonstrated flexibility and a punctual, reliable work ethic, achieving high accuracy levels in transactions and inventory management.
Overview
20
20
years of professional experience
Work History
Cashier Team Lead
Rex Bakery
North Vancouver, BC
06.2011 - 08.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Cashier and Helper
Argyle Secondary School Cafeteria
North Vancouver, BC
09.2005 - 09.2006
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Chef Helper
Yaas Grill House
North Vancouver, BC
08.2004 - 02.2005
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Developed strong working relationships with fellow staff members, promoting effective communication within the kitchen team.
- Managed time effectively under pressure during peak service hours for optimal performance.
- Assisted with inventory management to minimize food waste and reduce costs.
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Positive Attitude
- Punctual and Reliable
- Flexible Schedule
Languages
Persian
Native or Bilingual
English
Professional Working
Timeline
Cashier Team Lead
Rex Bakery
06.2011 - 08.2024
Cashier and Helper
Argyle Secondary School Cafeteria
09.2005 - 09.2006
Chef Helper
Yaas Grill House
08.2004 - 02.2005