Dynamic and results-driven administrative professional with over 14 years of experience delivering exceptional support in fast-paced environments. Known for a proactive approach and resourcefulness, consistently streamlining processes to enhance efficiency and productivity. Proven ability to manage multiple tasks while maintaining a high level of organization and attention to detail. Committed to fostering a collaborative team atmosphere and driving operational success through effective communication and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bookkeeper
SMF Janitorial Services Inc
11.2016 - Current
Processed accounts payable and receivable, ensuring timely payments and collections.
Reconciled bank statements to ensure accuracy of cash flow management.
Supported year-end closing procedures by preparing adjusting journal entries as needed.
Established QuickBooks accounting system to reflect accurate financial records.
Maintained accurate financial records using advanced accounting software.
Accounts Manager
Rx Connect Specialty Pharmacy
09.2022 - 12.2022
Cleaned up his accounts and collecting monies owed by patients’ government (Trillium) and support programs run by the pharmaceutical companies for extremely high-cost drugs. Helping to maintain all supply to 15 infusion clinics across Ontario as well. Taking payment over the phone and clearing the records in the patient files. Maintained the banking accounts to reconcile on QuickBooks. Maintained electronic files of all cheques and did all the accounts payable and receivable for the suppliers and patient portion of the company. Completed any other tasked given to me from the owner of the company.
Emergency Supply
Dufferin Peel Catholic District School Board
09.2016 - 09.2020
St. Maria Goretti Catholic Elementary School Volunteered within the school with clerical and administrative duties until September of 2016 when I became a lunch monitor as well. I enjoy working with the administration and staff at the school as well as watching the children grow through the year. I then was asked to do supply work on an on-call bases. I was then added in 2019 to 5 schools lists for on call emergency instructor. I got to teach Kindergarten to 8 when they had no supply teacher available to pick up the position. Was called in to also spend the day as an EA when no qualified EA picked up the position.
Executive Assistant
GSAI Urban Planners
08.2018 - 05.2019
Coordinated scheduling and logistics for executive meetings, ensuring smooth operations and efficient time management.
Managed correspondence and communication with clients and stakeholders, enhancing professional relationships.
Developed and maintained filing systems to streamline document retrieval and improve organizational efficiency.
Assisted in project management tasks, supporting urban planning initiatives through meticulous attention to detail.
Organized travel arrangements for executives, optimizing itineraries to reduce costs and increase productivity.
Prepared reports and presentations, ensuring accuracy of data to support strategic decision-making processes.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Processed travel expenses and reimbursements for executive team and senior management group.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Answered high volume of phone calls and email inquiries.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
Coordinator Special Services
HealthPRO Procurement Services Inc, Mississauga
12.2009 - 09.2016
Maintenance of the Customer Resource Management (CRM) Database. Other duties incidental to the above and the support of the service area.
Gathered and organized materials to support operations.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
Managed vendor relationships to secure best quality of services and products for organizational needs.
Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
Implemented project management techniques to overcome obstacles and increase team productivity.
Education
Certificates - Microsoft Updating
Community Centre's in Brampton
Brampton, ON
03-2008
No Degree - Business Administration And Management
Toronto School of Buisness
Oshawa, On
09-2001
High School Diploma -
Dunbarton High School
Pickering
06-1999
Skills
Office management
QuickBooks expert
File maintenance
Strong problem solver
Administrative support
Schedule & calendar planning
Meticulous attention to detail
Professional and mature
Database management
Excel spreadsheets
Document preparation
Advanced MS office suite
Invoice processing
Languages
English
Full Professional
Certification
CPR Level C - January 2024
Interests
Strategy Games
Mindfulness Practices
Reading
Participating in cultural exchange programs and homestays
Creative Writing
DIY and Home Improvement
Timeline
Accounts Manager
Rx Connect Specialty Pharmacy
09.2022 - 12.2022
Executive Assistant
GSAI Urban Planners
08.2018 - 05.2019
Bookkeeper
SMF Janitorial Services Inc
11.2016 - Current
Emergency Supply
Dufferin Peel Catholic District School Board
09.2016 - 09.2020
Coordinator Special Services
HealthPRO Procurement Services Inc, Mississauga
12.2009 - 09.2016
Certificates - Microsoft Updating
Community Centre's in Brampton
No Degree - Business Administration And Management
DECE & Educational Assistant (Supply) at Simcoe County District School BoardDECE & Educational Assistant (Supply) at Simcoe County District School Board