Sonya McCann
Summary
- In the past I have been a cosmetic laser technician, bridal manager, and I used to be a hairstylist as well, which has given me plenty of practise in prioritizing people's needs and cultivating strong relationships with my clients. I am an easy going, positive person who is always open to new learning opportunities and can catch onto things very quickly. I have proven to be best in managerial positions and keep composure in high paced/high stress environments. I am hardworking, proactive and punctual with a team-oriented mentality. I have a wide range of experience in many different fields, offering a unique perspective and skill set when it comes to a new job.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Farm Laborer
Butler Market Gardens
Bundaberg , Qld
05.2026 - Current
- Assisted team members with pruning, weeding, and general crop maintenance tasks.
- Cleaned work areas, tools, and equipment to support safe farm operations.
- Assisted in planting, cultivating, and irrigating crops.
Cleaner
MyHome
Brisbane, QLD
08.2025 - 03.2026
- Maintained cleanliness and sanitation in residential spaces for MyHome clients.
- Performed routine dusting, vacuuming, and mopping of floors and surfaces.
- Utilized cleaning equipment and supplies according to safety standards.
- Communicated effectively with clients to address specific cleaning needs.
Farm Laborer
Sunraysia Employment Trust
Bundaberg, QLD
01.2025 - 07.2025
- Operated scissor lift and tractor to complete farm tasks
- Assisted in installing and maintaining irrigation systems.
- Monitored crop health and reported issues to supervisors promptly.
- Followed safety protocols while handling fertilizers and pesticides correctly.
- Participated in training new staff on farm operations and safety practices.
- Sprayed crops with pesticides to control insects and other pests.
- Dug, cut and transplanted seedlings.
- Picked fruits on assigned plots and checked plants for signs of pest and disease.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
Operations Manager
David’s Bridal
Calgary, AB
06.2022 - 03.2024
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Accepted cash and credit card payments, issued receipts and provided change.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Store key holder.
- Drafted daily sales plan for employees.
- Delivered bank deposits.
- Processed daily shipping and receiving.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Acted as general floor manager while providing leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Laser Technician/Receptionist Administrator
Discovery Massage and Wellness
Calgary, AB
08.2022 - 06.2023
- Operated advanced laser equipment for various treatment protocols.
- Conducted patient assessments to determine appropriate laser therapy options.
- Maintained precise records of treatments and patient responses.
- Managed inventory of supplies and equipment for efficient operations.
- Set up rooms, equipment and stations for clients and restocked areas between appointments.
Medical Skin Clinic Manager/technician
Etoile Skin
Calgary, AB
09.2021 - 05.2022
- Tracked, organized and counted clinic stock and supplies.
- Oversaw ordering, purchasing and maintenance of clinical equipment.
- Managed weekly scheduling for all clinic employees, and coverage for shifts as needed.
- Cultivated close working relationships with the entire staff.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Created and maintained electronic and paper file systems to store data and develop reports.
- Devised training programs for new and existing employees.
- Prepared clients for treatments and answered questions to improve comfort level.
- Set up rooms, equipment and stations for clients and restocked areas between appointments. Keeping equipment clean and sanitized to protect patients from infection risks.
Education
Diploma - Clinical Aesthetics
NIWE Academy
Calgary, AB09.2021
Diploma - Hairstyling
MC College
Calgary, AB07.2020
Some College (No Degree) - Introduction To Veterinary Medicine For Teens
Olds College
Olds, Alberta07-2017
Skills
- Employee Work Scheduling
- Management/ Team Leadership
- Customer Service/ Relationship Building
- Dependable and Responsible
- Multitasking and Organization
- Flexible Schedule
- Records Management
- Positive Attitude and Energetic
Certification
- Blue Card/Queensland Government/May 2025
- Certificate of Achievement for Coolsculpting
Timeline
Farm Laborer
Butler Market Gardens
05.2026 - Current
Cleaner
MyHome
08.2025 - 03.2026
Farm Laborer
Sunraysia Employment Trust
01.2025 - 07.2025
Laser Technician/Receptionist Administrator
Discovery Massage and Wellness
08.2022 - 06.2023
Operations Manager
David’s Bridal
06.2022 - 03.2024
Medical Skin Clinic Manager/technician
Etoile Skin
09.2021 - 05.2022
Diploma - Hairstyling
MC College
Diploma - Clinical Aesthetics
NIWE Academy
Some College (No Degree) - Introduction To Veterinary Medicine For Teens
Olds College