Sonya Martin
Guelph
Summary
Dynamic and compassionate professional with experience at Stonehenge Therapeutic Community in harm reduction practices and trauma-informed care. Ability to de-escalate crises and support clients in recovery, while maintaining accurate documentation and medication administration. Passion for fostering autonomy and dignity in individuals facing substance use challenges.
Overview
3
3
years of professional experience
Work History
Housing Support Staff and Continuous Care Team
Stonehenge Therapeutic Community
08.2024 - Current
- Respond promptly and effectively to drug poisonings and medical emergencies using harm-reduction strategies and trauma-informed care
- Provide therapeutic, compassionate, and client-centered support to individuals with substance use disorders in residential, crisis, and supportive housing environments
- Conduct urinalysis testing and support proper medication distribution
- Maintain accurate and timely documentation, including incident reports, electronic logging, and client case notes
- Prepare and serve nutritious meals while accommodating diverse dietary needs and maintaining safe food handling practices
- Facilitate transportation of clients to appointments, ensuring safety and support throughout
- Support clients in daily living activities and recovery goals, fostering autonomy, stability, and dignity
- Monitor and de-escalate crisis situations with empathy and professionalism
Receptionist and Salesperson
Perfect Image Tattoos
05.2022 - 11.2024
- Managed appointment scheduling for artists using booking software, ensuring accurate calendar coordination and minimal wait times
- Promoted and sold aftercare products, jewelry, and merchandise
- Provided detailed information about procedures, artist portfolios, pricing, and aftercare instructions to help clients make informed decisions
- Maintained cleanliness and sanitization practices
- Handled transactions with accuracy and accountability
- Resolved customer concerns and complaints promptly and effectively, ensuring client satisfaction
- Supported social media engagement by answering online inquiries
- Collaborated with artists and piercers to manage workflow, client flow, and communication throughout the day
- Ensured all required consent forms and identification were collected and filed
Education
Bachelor of Arts - Psychology
University of Waterloo
Waterloo06-2024
Skills
- Harm Reduction & Trauma-Informed Care
- Crisis Intervention & De-escalation Techniques
- Mental Health & Substance Use Support
- Medication Administration
- Urinalysis Procedures
- Client-Centered & Compassionate Support
- Case Documentation & Confidential Recordkeeping
- Boundaries & Ethical Decision-Making
Languages
English
Native or Bilingual
Timeline
Housing Support Staff and Continuous Care Team
Stonehenge Therapeutic Community
08.2024 - Current
Receptionist and Salesperson
Perfect Image Tattoos
05.2022 - 11.2024
Bachelor of Arts - Psychology
University of Waterloo
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