Sonya Cameron
Calgary,AB
Summary
Dynamic and reliable professional with a clean driving record and proven expertise in route planning at Canpar Express. Recognized for exceptional customer service and attention to detail, consistently meeting tight deadlines while managing complex delivery schedules. Adept at problem-solving and maintaining accurate documentation to enhance operational efficiency.
Overview
14
14
years of professional experience
Work History
Delivery Courier and Union Representative
Canpar Express
Calgary, AB
03.2015 - 05.2025
- Ensured timely delivery of packages to customers in accordance with company standards.
- Loaded and unloaded packages into delivery vehicle, ensuring that all items were secure prior to departure.
- Ensured accuracy of all paperwork related to deliveries and pickups.
- Followed designated routes for efficient delivery of goods.
- Inspected vehicles for mechanical items and safety issues before each trip.
- Provided excellent customer service by promptly responding to inquiries about services offered or changes in schedule of pick up and delivery times.
- Maintained accurate records of completed deliveries using handheld scanners or other tracking devices.
- Reported any incidents involving damaged goods or hazardous materials immediately to supervisor.
- Managed time effectively to ensure timely completion of daily routes within specified deadline.
- Utilized GPS navigation systems when necessary to find most efficient route for deliveries.
- Delivered packages directly to clients' homes or businesses in a safe manner.
- Notified supervisor immediately if additional assistance was required during pickup and delivery process.
- Developed professional and effective relations between company and customers.
- Handled merchandise in accordance with product handling standards.
- Transported and safely delivered items to prevent damage or loss.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Navigated routes with relevant map programs and GPS systems.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Utilized street maps to plan and determine most efficient routes.
Cleaner
De-best Cleaning
Calgary, Alberta
07.2011 - 05.2013
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Polished furniture to remove dust and dirt buildup.
- Transported trash bags to designated disposal areas.
- Scrubbed walls to remove scuff marks or stains.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Inspected rooms for cleanliness prior to guest arrival.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
Education
Unit Clerk - Medical Administrative Assistant
ABM College of Health And Technology
Calgary, Alberta04-2014
High School Diploma -
St Francis High School
Calgary, Alberta08-2002
Skills
- Punctuality
- Route Planning
- Deadline Adherence
- Working Independently
- Attention to Detail
- Excellent Customer Service
- Clean Driving Record
- Valid Driver's License
- Problem-Solving
- Document Management
- Hardworking and Reliable
- Training leadership
- Analytical Thinking
- Problem-solving aptitude
- Listening Skills
Timeline
Delivery Courier and Union Representative
Canpar Express
03.2015 - 05.2025
Cleaner
De-best Cleaning
07.2011 - 05.2013
Unit Clerk - Medical Administrative Assistant
ABM College of Health And Technology
High School Diploma -
St Francis High School