Sonya Anand
Winnipeg,MB
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Also, a proactive and caring worker with 2 years of experience, communication strengths, and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
2
2
years of professional experience
Work History
Sales Associate
H&M Clothing
New Delhi, New Delhi
02.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Generated advertising brochure for vendor use.
- Consulted with businesses to supply accurate product and service information.
- Quoted prices, credit terms and other bid specifications.
- Recorded accurate and efficient records in customer database.
Bartender
Hyatt Regency
Gurgaon, New Delhi
01.2022 - 02.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked flexible hours across night, weekend and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Clinical Receptionist
M.L. Gambhir
New Delhi, New Delhi
10.2022 - 03.2023
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Printed prescription requests and queries in compliance with practice protocol.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered phone calls and messages for M.L. Gambhir-physician Dermatology medical facility, scheduling appointments, and handling patient inquiries
- Managed over 40 calls in a day.
Education
Bachelor of Science - Biology
University of Winnipeg
Winnipeg, MB07.2027
High School Diploma -
Cambridge International School
India06.2022
Skills
- Fluent in English, Hindi and French
- Customer and Client Relations
- Team Collaboration
- Medical office administration
- Appointment Scheduling
- Help Desk Operations
- Strategy implementation
- Leadership experience
- Opening and closing duties
- Retail management
- Cash Handling
Timeline
Clinical Receptionist
M.L. Gambhir
10.2022 - 03.2023
Bartender
Hyatt Regency
01.2022 - 02.2023
Sales Associate
H&M Clothing
02.2021 - 12.2021
Bachelor of Science - Biology
University of Winnipeg
High School Diploma -
Cambridge International School
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