Son Tran
Hamilton,ON
Summary
Adept at managing front desk operations and delivering exceptional customer service, my tenure at LIV nails bliss showcased my ability to streamline travel arrangements and enhance data accuracy by 30%. Skilled in bookkeeping and possessing a positive professional demeanor, I excel in verbal communication and prioritizing tasks efficiently.
Overview
3
3
years of professional experience
Work History
Receptionist
LIV nails bliss
Hamilton, Ontario
12.2021 - 01.2025
- Coordinated travel arrangements and accommodations for staff and visiting guests.
- Performed data entry tasks into various computer systems accurately and promptly.
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled appointments for clients, customers, and other visitors.
- Assisted with onboarding of new employees by providing orientation information and support.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Scheduled and confirmed appointments.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Maintained business office inventory and equipment by checking stock for needed supplies.
Education
High School Diploma -
Westdale
Hamilton, ON02-2031
Bachelor of Arts - Graphic Deisgn
Mohawk College of Applied Arts And Technology
Hamilton, None07-2025
Skills
- Bookkeeping
- Positive and professional
- Verbal and written communication
- Time management
- Data inputting
- Front desk operations
- Staff management
- Multitasking and prioritization
- Customer/Client relations
Timeline
Receptionist
LIV nails bliss
12.2021 - 01.2025
High School Diploma -
Westdale
Bachelor of Arts - Graphic Deisgn
Mohawk College of Applied Arts And Technology
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