Sony Cheriyan
Brandon,MB
Summary
Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated to leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies.
Overview
4
4
years of professional experience
Work History
Dietary Aide
Prairie Mountain Health
10.2023 - Current
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
Financial Service Representative
Muthoot Finance
03.2021 - 08.2023
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Conducted thorough credit analysis to minimize risk exposure for the financial institution.
- Cultivated lasting relationships with satisfied clients that led to repeat business as well as referrals from friends or family members. fd vc
- Examined customer loan applications for loan approvals and denials.
- Facilitated financial workshops for prospective borrowers, improving their understanding of loan products and credit health.
- Analyzed market trends to advise management on potential loan product developments.
Education
Advanced Accounting -
Assiniboine Community College
Brandon, MB04.2024
Bachelor in Commerce -
Kerala University
04.2019
Skills
- Customer Relationship Management
- Credit analysis
- Communication and Interpersonal Skills
- Adaptability and Problem Solving
- Time Management
- Organizational Skills
- Database Management
- Client Relations
- MS Office Suite
- Sales expertise
- Loan Servicing
- Documentation Review
- Active Listening
- Relationship building and management
References
· Mrs. Maya Thomas - Registered Nurse, Hillcrest Place, Brandon, Manitoba.
· Nithin Cyriac - Manager, Hillcrest Place, Brandon, Manitoba.
· Stephin Jose - Brandon, Manitoba (personal reference).
Contact information available upon request.
Timeline
Dietary Aide
Prairie Mountain Health
10.2023 - Current
Financial Service Representative
Muthoot Finance
03.2021 - 08.2023
Advanced Accounting -
Assiniboine Community College
Bachelor in Commerce -
Kerala University
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