Results-oriented Branch Operations Officer with experience in managing day-to-day operations, including customer service, sales activities, loan processing, teller transactions, and cash management. Skilled in asset protection, budgeting, and cost reduction strategies. Successful in mentoring and coaching team members to achieve optimal results through effective communication and interpersonal skills. Highly experienced and successful branch management professional with a proven track record of increasing sales, customer satisfaction, and customer loyalty. Experienced in developing and leading highly effective teams, as well as creating and executing strategic plans. Committed to delivering exceptional customer service and achieving corporate objectives. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.