Sonu Bishnoi
New Westminster,BC
Summary
Dedicated Security Supervisor skilled in providing exceptional security monitoring, knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. Adaptable security leader accustomed to managing challenging situations with grace and diplomacy. Skilled in managing large-scale public events and monitoring densely crowded areas to provide effective risk management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Guard
Securitas
01.2023 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
Cashier/Customer Service Representative
Jawed Abbasi
08.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
Security Supervisor
Tight Security Group
01.2022 - 02.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Supervised team of 6 security personnel during shift
Education
Associate of Arts - Arts
Capilano University
North Vancouver, BC09.2024
Skills
- Criminal Investigations
- Daily Status Reports
- Retail Theft Investigations
- Emergency Training
- Community Events
- Radio Traffic Monitoring
- Staff Hiring
Languages
English
Full Professional
Certification
- Licensed Basic security training] - Dec-2025
Timeline
Security Guard
Securitas
01.2023 - Current
Cashier/Customer Service Representative
Jawed Abbasi
08.2022 - 08.2023
Security Supervisor
Tight Security Group
01.2022 - 02.2023
Associate of Arts - Arts
Capilano University