Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Sonpreet Kaur

Brampton

Summary

Results-driven CNC Machine Operator with expertise in precision measuring and quality control at Skyridge Windows & Door Manufacturer. Proven ability to enhance operational efficiency through effective machine setup and adherence to safety protocols. Strong communicator with a track record of resolving customer inquiries and training team members to elevate service standards.

Overview

4
4
years of professional experience

Work History

CNC Machine Operator

Skyridge Windows & Door Manufacturer
10.2021 - Current
  • Operated CNC machines to produce precision parts according to engineering specifications.
  • Assisted in maintaining machine tools and equipment for optimal performance.
  • Learned safety protocols and adhered to quality standards during production processes.
  • Collaborated with team members to troubleshoot minor machine issues efficiently.
  • Monitored production runs and reported any discrepancies to ensure accuracy.
  • Maintained clean work area and organized tooling to enhance operational efficiency.
  • Properly loaded and unloaded materials in and out of machines.
  • Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.

Customer Service Representative

Skyridge Windows and Door Manufacturers
10.2021 - Current
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Maintained accurate records of customer interactions using CRM software for improved service delivery.
  • Trained new team members on customer service protocols and best practices to enhance team performance.
  • Collaborated with cross-functional teams to streamline processes, improving overall efficiency in service operations.

Education

GED -

Northen College
Scarborough,ON
06-2023

Skills

  • Blueprint reading
  • Machine setup
  • Quality control
  • Computer skills
  • Running machines
  • Precision measuring
  • Quality assurance
  • Safety processes and procedures

Languages

English
Full Professional
Hindi
Limited Working
Punjabi
Native or Bilingual

Timeline

CNC Machine Operator

Skyridge Windows & Door Manufacturer
10.2021 - Current

Customer Service Representative

Skyridge Windows and Door Manufacturers
10.2021 - Current

GED -

Northen College

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Sonpreet Kaur