I an an enthusiastic and highly motivated individual seeking a position with a company that has opportunities for growth. I work well with team members and meet customers needs in a fast-paced enviornment.
Overview
34
34
years of professional experience
Work History
Reservation Agent
Bali Limousine LTD(Remote)
03.2021 - Current
Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
Monitored customer reviews and feedback to maintain satisfaction and provide superior customer service.
Maintained high levels of efficiency by managing multiple phone lines and email correspondence for reservation requests and adjustments.
Bartender
Wolfgang Puck(Novo Theater/Shrine Auditorium)
11.2007 - Current
Served high customer volumes during special events, nights, and weekends.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender
DLS Events(Hollywood Palladium/Wiltern Theater)
03.1991 - Current
Served high customer volumes during special events, nights, and weekends.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.