Proficient Territory Manager with top-notch planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships and maintaining relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Territory Manager
Southern Glazer's Wine and Spirits
05.2025 - Current
Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business.
Boosted sales in assigned territory by developing and maintaining strong relationships with key clients.
Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
Educated clients on latest product updates and enhancements, keeping them informed and engaged with brand.
Utilized CRM software effectively to track leads, manage contacts, and monitor progress against goals regularly.
Developed comprehensive reports on sales activities and results, providing actionable insights to inform strategic decisions.
Monitored competitor activities within territory, adapting strategies to maintain competitive edge.
Improved customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Secured additional facings and premium shelf placements through effective negotiation.
Maintained accurate and timely administrative records including call reports, sales logs, and expense submissions.
Actively participated in weekly team meetings and ongoing product and sales training sessions to stay informed and aligned with brand strategies.
Sales Brand Ambassador
Thrive Management
05.2022 - 03.2025
Merchandising role with Campari through Contract
Planned and organized sampling events by working hand-in-hand with retail store managers and leaders
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person
Contributed to team objectives in fast-paced environment
Contributed to event marketing, sales and brand promotion
Kept detailed records of daily activities through online customer database
Worked independently with minimal supervision
Placed new and existing brand products in competitive retail locations
Educated trade and distributor partners regarding brand benefits, products and services
Conducted consumer surveys and analyzed purchasing trends
Excelled in display builds, shelf changes and other merchandising objectives
Collaborated with demonstration team to engage large crowds
Communicated product value, quality and style to educate and entice potential customers
Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events
Server
Blowers & Grafton
06.2022 - 06.2024
Increased sales significantly by upselling higher-end products to customers
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales
Worked with POS system to place orders, manage bills, handled all sales and promotional items
Understood and adhered to all of the B&G policies and procedures
Understood and embraced the B&G culture and values
Server
Cactus Club Cafe
10.2021 - 03.2022
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
Checked identification for minimum age for sale of alcoholic beverages
Bussed and reset tables to keep dining room and work areas clean
Cultivated warm relationships with regular customers
Used slow periods to restock supplies, ice, trays and delivery bags
Explained menu items and suggested appropriate options for food allergy concerns
Processed orders and sent to kitchen employees for preparation
Answered customers' questions, recommended items and recorded order information
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems
Manager
Townhall Public House
04.2018 - 10.2021
Delivers exceptional, friendly and fast service
Opened and closed restaurant in a timely manner
Placed liquor and Sysco orders weekly
Mentored and trained new employees
Tracked labour and sales and recorded in daily logout
Completed Bar and Train The Trainer programs
Received 99/100 on 2018 work evaluation
Maintains knowledge of current menu items, garnishes, ingredients and preparation methods
Ability to preset tables according to their order
Squirrel training
Accepts payment from customers and makes change as necessary
Upsold high-profit items such as appetizers and mixed drinks to enhance sales
Delivered feedback to decision-makers regarding employee performance and training needs
Applied customer feedback to develop process improvements and support long-term business needs
Accomplished multiple tasks within established timeframes
Maximized performance by monitoring daily activities and mentoring team members