Sonja Takako Aguilar
San Luis Obispo,CA
Summary
Detail-oriented and adaptable professional with strong organizational skills and a proven ability to manage multiple projects with accuracy and efficiency. A dependable team player skilled in clear communication and collaboration with all team members, fostering effective project delivery both in the design office and on-site. Known for a strong work ethic, attention to detail, and the ability to thrive in dynamic, fast-paced environments. Organized and resourceful, with a positive attitude and a willingness to take on additional responsibilities to achieve team and project goals.
Overview
11
11
years of professional experience
Work History
Order Processing Specialist
Sports Warehouse, Inc
09.2021 - Current
- Reviewed transactions and receipts to identify any suspicious activity.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Completed accurate order entry and data verification.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Assisted customers with product and service selections.
- Updated company tracking system with latest information.
Merchandise Associate
TJX Companies
07.2020 - 08.2021
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Assisted customers with locating and choosing merchandise in any store department.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Restaurant Server
Goshi Japanese Restaurant
06.2019 - 08.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Restaurant Hostess
Kanpai Sushi
06.2014 - 06.2018
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Architecture Intern
Kyowa Technologies Co., LTD
04.2015 - 09.2015
- Devised overall strategy for documentation and identified design sets planned for each stage of work including as-built designs and final building information models (BIM).
- Coordinated with segment leaders to promote architectural goals and design concepts.
- Collaborated with Engineer business unit team members to design new applications system to enhance client requirements for mobile computing capabilities.
- Reviewed and checked technical drawings by architectural technicians, CAD technicians and drafters.
- Attended all team meetings to resolve technical and project issues, coordinate with team members and review project schedules.
Education
Bachelor of Science - Architecture
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CAAssociate of Science - Architecture
Cuesta College
San Luis Obispo, CA05.2018
Skills
- Presentation Design
- Documentation control
- Statistical data gathering
- Critical Thinking
- 3D renderings
- Markup language
- Structural analysis
- Data Entry
- Spreadsheet Management
- Microsoft Word
- Inventory Systems
- Workflow Optimization
Languages
Japanese
English
Software
Adobe Photoshop, Illustrator, InDesign
Microsoft Office 365
Auto CAD
Revit
Sketchup
Rhinoceros 3D
Timeline
Order Processing Specialist
Sports Warehouse, Inc
09.2021 - Current
Merchandise Associate
TJX Companies
07.2020 - 08.2021
Restaurant Server
Goshi Japanese Restaurant
06.2019 - 08.2019
Architecture Intern
Kyowa Technologies Co., LTD
04.2015 - 09.2015
Restaurant Hostess
Kanpai Sushi
06.2014 - 06.2018
Bachelor of Science - Architecture
California Polytechnic State University-San Luis Obispo
Associate of Science - Architecture
Cuesta College
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