Sonja Takako Aguilar
San Luis Obispo,CA
Summary
Detail-oriented and adaptable professional with strong organizational skills and a proven ability to manage multiple projects with accuracy and efficiency. A dependable team player skilled in clear communication and collaboration with all team members, fostering effective project delivery both in the design office and on-site. Known for a strong work ethic, attention to detail, and the ability to thrive in dynamic, fast-paced environments. Organized and resourceful, with a positive attitude and a willingness to take on additional responsibilities to achieve team and project goals.
Overview
11
11
years of professional experience
Work History
Order Processing Specialist
Sports Warehouse, Inc
San Luis Obispo, CA
09.2021 - Current
- Reviewed transactions and receipts to identify any suspicious activity.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Contacted customers directly to notify of fraudulent activity and minimize impacts.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Completed accurate order entry and data verification.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Assisted customers with product and service selections.
- Updated company tracking system with latest information.
Merchandise Associate
TJX Companies
San Luis Obispo, CA
07.2020 - 08.2021
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Assisted customers with locating and choosing merchandise in any store department.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Restaurant Server
Goshi Japanese Restaurant
San Luis Obispo, CA
06.2019 - 08.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Kept server areas clean and stocked during service hours to increase efficiency while working tables.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Restaurant Hostess
Kanpai Sushi
Shell Beach , CA
06.2014 - 06.2018
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Architecture Intern
Kyowa Technologies Co., LTD
Okinawa City , Okinawa, Japan
04.2015 - 09.2015
- Devised overall strategy for documentation and identified design sets planned for each stage of work including as-built designs and final building information models (BIM).
- Coordinated with segment leaders to promote architectural goals and design concepts.
- Collaborated with Engineer business unit team members to design new applications system to enhance client requirements for mobile computing capabilities.
- Reviewed and checked technical drawings by architectural technicians, CAD technicians and drafters.
- Attended all team meetings to resolve technical and project issues, coordinate with team members and review project schedules.
Education
Bachelor of Science - Architecture
California Polytechnic State University-San Luis Obispo
San Luis Obispo, CAAssociate of Science - Architecture
Cuesta College
San Luis Obispo, CA05.2018
Skills
- Presentation Design
- Documentation control
- Statistical data gathering
- Critical Thinking
- 3D renderings
- Markup language
- Structural analysis
- Data Entry
- Spreadsheet Management
- Microsoft Word
- Inventory Systems
- Workflow Optimization
Languages
Japanese
English
Software
Adobe Photoshop, Illustrator, InDesign
Microsoft Office 365
Auto CAD
Revit
Sketchup
Rhinoceros 3D
Timeline
Order Processing Specialist
Sports Warehouse, Inc
09.2021 - Current
Merchandise Associate
TJX Companies
07.2020 - 08.2021
Restaurant Server
Goshi Japanese Restaurant
06.2019 - 08.2019
Architecture Intern
Kyowa Technologies Co., LTD
04.2015 - 09.2015
Restaurant Hostess
Kanpai Sushi
06.2014 - 06.2018
Bachelor of Science - Architecture
California Polytechnic State University-San Luis Obispo
Associate of Science - Architecture
Cuesta College