Sonja Pisko
Saskatoon,SK
Summary
High-energy , values based Store Manager bringing tenured experience in retail settings. Focused on building and developing a well diverse high performing team . Prioritizing consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Store Manager
Bath And Bodyworks
07.2015 - Current
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Recruiting , retaining and advancing diverse talent was always top of mind
- Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conduct regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Oversee loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Manage store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Store Manager
Pier 1 Imports
11.2006 - 07.2015
- Hired a team that was well rounded , diverse and could relate to our customer demographic.
- Implemented a loyalty program that cvreated repeat business and increased overall sales
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices and core values .
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed and empowered leadership to make things right for our customer
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Lead our merchandising team in following company directive to create displays that featured new products and highlighted promotions.
Education
High School Diploma -
Monsignor McCoy High School
Medicine Hat, ABSkills
- Developing diverse , inclusive , top talent
- Payroll Management
- Customer Service Management, Customer Relations
- Inventory Management
- Recruiting and Hiring
- Operations Management
Certification
St Johns Ambulance Standard First Aid CPR-C & AED (Intermediate First Aid)
Timeline
Store Manager
Bath And Bodyworks
07.2015 - Current
Store Manager
Pier 1 Imports
11.2006 - 07.2015
High School Diploma -
Monsignor McCoy High School
Similar Profiles
Micalah MayoMicalah Mayo
Part time Sales Associate at Bath And BodyworksPart time Sales Associate at Bath And Bodyworks
kai dowlingkai dowling
Sales Associate at Bath and Bodyworks StoreSales Associate at Bath and Bodyworks Store
Sara Jane MahoneySara Jane Mahoney
Retail Sales Associate at Bath and BodyworksRetail Sales Associate at Bath and Bodyworks
Roxanne RacitanoRoxanne Racitano
Assistant Manager (40+ Hrs) at Bath And BodyworksAssistant Manager (40+ Hrs) at Bath And Bodyworks
Jackson BennettJackson Bennett
Summer Student at Department of Highways SaskSummer Student at Department of Highways Sask