Sonja Jaevin
Camrose
Summary
Motivated, mature sales professional offering more than 20 years of progressive retail experience. Highly results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent stellar performance against target sales goals and customer service expectations.
Overview
14
14
years of professional experience
Work History
Assisstant Manager
Lakehouse Naturals Soap Co.
02.2022 - 12.2023
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects/tasks.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed strong working relationships with staff, fostering a positive work environment.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Assistant Manager
evoolution
10.2017 - 03.2020
- Supported staff development and goal attainment by focusing on skill development and job satisfaction.
- Coached team on effective upselling and cross-selling methods.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Supervised team of 8-10 employees and provided feedback on performance.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Completed monthly inventory counts to verify stock levels, address discrepancies and forecast future needs.
Sales Associate
King's Fine Jewellery
04.2013 - 05.2016
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Tracked stock using company inventory management software.
- Maintained and organized presentable merchandise displays to drive continuous sales.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Carat Jewellers
02.2010 - 03.2013
- Greeted customers in timely fashion while quickly determining their needs.
- Maintained knowledge of current sales and promotions, policies regarding payment, returns and exchanges, and security practices.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Provided watch battery replacements and took in job orders for all manner of jewelry and watch repairs.
- Tracked stock using company inventory management software.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Education
High School Diploma -
William E.Hay Composite High School
Skills
- Customer service-oriented
- Excellent communication skills
- Friendly demeanor
- Strong work ethic
- Goal-oriented
- Sales experience
Timeline
Assisstant Manager
Lakehouse Naturals Soap Co.
02.2022 - 12.2023
Assistant Manager
evoolution
10.2017 - 03.2020
Sales Associate
King's Fine Jewellery
04.2013 - 05.2016
Sales Associate
Carat Jewellers
02.2010 - 03.2013
High School Diploma -
William E.Hay Composite High School
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