Sonja Grisdale
Iron Bridge,ON
Summary
Dynamic professional with a proven track record in customer service excellence and cash handling, honed at CIBC Branch With ATM. Skilled in customer relations and POS systems, consistently achieving top-tier results in sales and service metrics. Demonstrates strong work ethic and decision-making aptitude, ensuring operational efficiency and customer satisfaction.
Overview
35
35
years of professional experience
Work History
Cashier/Office Manager
Jones Valu Mart
10.2020 - Current
Cashier working 9 hour shifts, work in the office balancing cash drawers and lottery tickets. Completed bank deposits and end of week store balancing. Part time employee averaging between 22 and 30 hours weekly.
Customer Service Rep/Sales
CIBC Branch With ATM
01.1990 - 08.2017
Head cashier, sales person for loans and mortgages, filled in as temporary assistant branch manager, ordered in cash, maintained the atm machine and shipped out excess cash. Filled change orders for local businesses.
Education
High School Diploma - General Studies
Nickel District Secondary School
Sudbury Ontario06.1984
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Time management skills
- Cash handling and management
- Customer Relations
- Cash Register Operation
- Written and verbal communication
- Payment Processing
- Cash register systems
- Cash handling expertise
- Refunds and exchanges
- Merchandise Restocking
- POS Systems
- Staff Training
- ID Verification
- Currency counting
- Decision Making Aptitude
- Sales expertise
- Drawer balancing
- Returns processing
- Point of sale operation
Accomplishments
I am a very customer oriented person, I can work independantly or with coleages. I have a very strong work ethic and never call in sick, extremely reliable and dependable.
Languages
English
Full Professional
German
Limited Working
Timeline
Cashier/Office Manager
Jones Valu Mart
10.2020 - Current
Customer Service Rep/Sales
CIBC Branch With ATM
01.1990 - 08.2017
High School Diploma - General Studies
Nickel District Secondary School
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