Sonja Bencun
Kitchener,Canada
Summary
A hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every person a positive and memorable experience. Organized, motivated and eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating personal growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Part-Time Sales Lead
CALL IT SPRING
Kitchener, Ontario
09.2020 - 03.2024
- Managed customer inquiries and concerns about products and services
- Conducted product training and education to customers to improve new product adoption percentage
- Trained new employees regarding sales tactics, product features and customer engagement
- Addressed customer complaints and questions to increase satisfaction.
Production Worker
Toyota Motor Manufacturing Company
Cambridge, ON
05.2023 - 10.2023
- Assisted in setting up production lines for manufacturing processes.
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
- Reported any issues to supervisor immediately for resolution.
- Monitor machines for malfunctions that may affect product quality or production efficiency.
- Performed inspections during production to detect quality problems.
Education
Diploma - Practical Nursing
Conestoga College
Cambridge, ON04-2025
Certificate - Pre-Health
Conestoga College
Cambridge, ON04-2023
High School Diploma -
Grand River Collegiate
Kitchener, ON06.2022
Skills
- Customer service
- Relationship building
- Motivation
- Organization
- Teamwork and Coordination
- Professionalism
- Good Communication
Availability
- Clinical placement on Tuesdays and Wednesdays at Sunnyside Retirement Centre from May 7 to June 19.
- Preferably day shift because of placement for Monday shift. Available Thursday through Saturday at any time until June 19. After June 19, I have full availability.
- Hours I can put in is 30-35 hours a week from May 7 to June 19. After June 19 I can put in more than 35 hours.
Certification
- CPR and BLS
References
References available upon request.
Timeline
Production Worker
Toyota Motor Manufacturing Company
05.2023 - 10.2023
Part-Time Sales Lead
CALL IT SPRING
09.2020 - 03.2024
Diploma - Practical Nursing
Conestoga College
Certificate - Pre-Health
Conestoga College
High School Diploma -
Grand River Collegiate
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