Summary
Overview
Work History
Education
Skills
Timeline
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Soniya Shrestha

Food Service
Scarborough,ON

Summary

Dynamic Food Service Associate with a proven track record at The Garden Bistro, delivering exceptional customer service and enhancing guest satisfaction. Skilled in POS system operation and effective communication, I contributed to a 25% increase in return customers by resolving concerns promptly and training new staff on service excellence.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Food Service Associate

The Garden Bistro, Kathmandu
10.2023 - 09.2024
  • Delivered outstanding customer service to 80+ guests daily in a busy casual dining setting.
  • Took accurate orders, provided menu recommendations, and ensured timely delivery of food and beverages.
  • Maintained cleanliness and organization of dining area and assisted with opening/closing duties.
  • Handled billing and POS transactions with accuracy and a friendly demeanor.

Food Service Associate

Taste of Himalaya Restaurant, Pokhara
08.2022 - 08.2023
  • Welcomed guests warmly and ensured high levels of customer satisfaction.
  • Managed 6–8 tables per shift and coordinated with kitchen staff for smooth service flow.
  • Resolved guest concerns promptly and professionally, contributing to a 25% increase in return customers.
  • Trained two new servers on menu items, service techniques, and company standards.

Education

High School Diploma -

CCRC
Kathmandu, Nepal
05.2001 -

Skills

Food safety

Timeline

Food Service Associate

The Garden Bistro, Kathmandu
10.2023 - 09.2024

Food Service Associate

Taste of Himalaya Restaurant, Pokhara
08.2022 - 08.2023

High School Diploma -

CCRC
05.2001 -

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