Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Soniya Raina

Toronto,Canada

Summary

Experienced Senior Business Analyst with 5+ years in agile methodologies and cross-functional team leadership. Demonstrated ability to streamline requirements elicitation, drive process improvements, and deliver customer-centric solutions. Proficient in aligning development with business goals through effective stakeholder engagement and feature prioritization. Skilled in translating complex technical requirements into actionable strategies, ensuring timely delivery in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

Accenture Pvt Ltd
02.2022 - 12.2024
  • Led the entire customer portal project from discovery phase to post-implementation, successfully delivered a seamless user experience and met all business objectives.
  • Gathered stakeholder requirements for the customer portal project and collaborated with technical teams on impact assessments and feasibility analysis. Led the workshops like brainstorming, JAD, and process mapping
  • Collaborated with business stakeholders to gather, analyze, and document detailed functional requirements. Created and implemented a structured communication strategy, fostering transparency and reducing project delays by 30%
  • Served as a liaison between business units and development teams, ensuring clear communication and alignment on project goals
  • Managed and tracked requirements throughout the SDLC, ensuring that business objectives were consistently met.
  • Supported sprint planning, release management, and prioritized business needs to ensure the most impactful features were delivered first.
  • Defined user stories, acceptance criteria, and maintained a well-structured product backlog to streamline development processes.
  • Supported the testing and validation of new features, ensuring they met both business and technical requirements.
  • Conducted root cause analysis for reported issues, providing actionable recommendations to improve processes.
  • Worked with Agile teams on continuous improvement initiatives to optimize team performance and project delivery.

Functional Analyst

Accenture Pvt Ltd
06.2021 - 12.2022
  • Managed end-to-end project requirements for multiple client verticals, aligning cross-functional teams to achieve project scope and objectives.
  • Enhanced sprint planning by distilling criteria into sizing documents, enabling accurate forecasting and feature completion timelines.
  • Reduced bottlenecks in SDLC workflows by introducing standardized documentation templates, saving 15 hours per sprint.
  • Delivered impactful presentations to non-technical stakeholders, simplifying complex system requirements and increasing buy-in for technical solutions.
  • Orchestrated ongoing process reviews, identifying and resolving inefficiencies that resulted in a 10% cost reduction across projects.
  • Utilized report bugging tools such as Jira, Azure, ALM, Confluence.

Business Associate

Accenture Pvt Ltd
02.2019 - 06.2021
  • Contributed to key projects by eliciting business requirements, facilitating stakeholder workshops, and documenting user stories.
  • Identified inefficiencies in existing business processes, leading to targeted optimizations that increased productivity by 12%.
  • Collaborated with Agile teams to drive continuous improvement initiatives, enhancing team efficiency, streamlining processes, and optimizing project outcome
  • Supported project planning by maintaining project documentation, managing risks, and assisting in QA testing to ensure deliverable quality.
  • Contributed to knowledge base articles and business process documentation, ensuring accurate and comprehensive resources for team members and stakeholders.
  • Possess strong communication skills, with the ability to translate business requirements into clear technical specifications for development teams.
  • Intermediate knowledge of API integrations and data flow processes, with experience using tools such as Postman, Swagger to design, test, and monitor integrations.
  • Basic understanding of cloud platforms, including AWS and Azure, with hands-on experience in utilizing their services for deploying scalable and efficient solutions.

Education

Bachelor of Science - Computer Science

JECRC
India
06-2019

Skills

  • Business Analysis Excellence: Requirements elicitation, process documentation, and impact assessments
  • Feature Prioritization & Planning: Sprint-level breakdowns using INVEST principles, backlog refinement, and project forecasting
  • Agile Project Delivery: Cross functional collaboration with developers, QA teams, and PMs for timely and quality-focused delivery
  • Stakeholder Management: Exceptional communication and relationship-building with technical and non-technical audiences
  • Tools & Technologies: Jira, Confluence, AWS, Azure, Microsoft Teams, SharePoint, Power BI
  • Leadership & Training: Mentoring junior analysts, facilitating discovery sessions, and driving organizational alignment

Certification

  • Certified ScrumMaster® - Scrum Alliance
  • Investment Risk Management- Coursera
  • Business Analysis - Udemy
  • Microsoft Azure Fundamental - Microsoft- CSSC
  • Six Sigma White Belt Certification
  • Oracle Cloud Infrastructure - Oracle
  • Microsoft Certified Azure Fundamentals - Microsoft
  • Project Management - Coursera
  • Google AI Essential - Google
  • Investment Risk Management - Coursera

Languages

French
Elementary
English
Professional Working

Timeline

Senior Business Analyst

Accenture Pvt Ltd
02.2022 - 12.2024

Functional Analyst

Accenture Pvt Ltd
06.2021 - 12.2022

Business Associate

Accenture Pvt Ltd
02.2019 - 06.2021

Bachelor of Science - Computer Science

JECRC

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