Sonita Ashu
Hawthorne
Summary
Diligent scrum master with robust background in Agile methodologies and team facilitation. Successfully led cross-functional teams to deliver high-quality software products, ensuring timely completion of sprints. Demonstrated expertise in conflict resolution and fostering collaborative environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Scrum Master
Unifi Avaition Services
04.2023 - 10.2025
- Facilitated Agile ceremonies, enhancing team collaboration and productivity.
- Coached cross-functional teams on Agile principles and practices, driving process improvements.
- Developed and maintained project roadmaps, aligning stakeholder expectations with deliverables.
- Collaborated with product owners to prioritize backlogs, ensuring alignment with business objectives.
- Led retrospectives to gather feedback and drive actionable improvements in workflows.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Ensured timely delivery of high-quality software products by enforcing adherence to Agile principles during development cycles.
- Led sprint reviews and planning meetings to promote full team engagement.
- Enhanced team efficiency by implementing Agile methodologies and guiding daily scrum meetings.
Scrum Master
Alliance Ground International(AGI/ATS)
01.2021 - 04.2023
- Collaborated closely with product owners to prioritize backlog items based on business value and stakeholder needs.
- Communicated project updates to stakeholders at all levels.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Led sprint reviews and planning meetings to promote full team engagement.
- Facilitated Scrum ceremonies to enhance team collaboration and productivity.
- Coached cross-functional teams on Agile principles and best practices.
Front Desk Receptionist
Satec Academy
11.2016 - 09.2020
- Fielded incoming telephone calls to answer questions, direct callers, and take messages for staff.
- Managed front desk operations, ensuring a welcoming environment for students and visitors.
- Coordinated scheduling and appointment management for faculty and administration.
- Collected payments for services and updated accounts to reflect new balances.
- Supported professional appearance of office areas by keeping front desk clean and orderly.
- Verified guest payment and contact information.
- Greeted, assisted and directed visitors with professional attitude.
- Delivered reliable customer service to guests upon arrival.
- Served as first point of contact for new visitors.
Secretary
Chascam Llc
04.2015 - 11.2016
- Established office procedures, priorities and deadlines.
- Maintained advanced knowledge of Microsoft Office and common office software.
- Managed scheduling and calendar coordination for executives, ensuring optimal time management.
- Organized and maintained filing systems, enhancing document retrieval efficiency.
- Operated photocopier and distributed document copies to relevant staff.
- Used scanner, printer and common office IT equipment.
- Assisted with payroll tasks by calculating gross pay, deductions and net pay.
- Managed calendars, updated staff schedules and booked travel plans.
Education
High School - arts
Government High School Mamfe(GHS)
Mamfe, CameroonAssociate degree - Agriculture
National Polytechnic Bamenda
Bamenda, CameroonSkills
- Talented cabin service skilled at completing daily assignments and contributing to team success Always willing to take on any task Adapts quickly to new needs and policies
- Front Office Management
- Office Organization
- Time Management
- Supervising
- Pat-Down Procedures
- Computer Proficiency
- Radio communication
- X-ray machine operation
- A strong leadership quality and ability to create a passionate and efficient workforce and able to solve employees conflicts
- Cash Handling
- File Organization
- Team Collaboration
- Baggage Inspection
- Security Protocols
- Screening process management
- Computer literacy
- Customer Service
- Guest Relations
- Listening Skills
- Typing
- Object identification
- Team Coordination
- Security equipment operation
- Report writing
- Agile metrics tracking
- Agile coaching
- Project management
- Sprint planning
- Meeting facilitation
- Scrum framework expertise
- Software development lifecycle
- Kanban knowledge
- Presentation skills
- Leading scrum meetings
- Team facilitation
- Project planning
- Waterfall methodology
- Risk analysis
- MS office
- Customer service
- Problem-solving abilities
Accomplishments
- Supervised team of 10 staff members.
Certification
- PSM 1 - Professional Scrum Master Certification
ADDITIONAL INFORMATION
I am a self determined person, a fast learner and i do my job diligently and responsibly and take my job serious.
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Scrum Master
Unifi Avaition Services
04.2023 - 10.2025
Scrum Master
Alliance Ground International(AGI/ATS)
01.2021 - 04.2023
Front Desk Receptionist
Satec Academy
11.2016 - 09.2020
Secretary
Chascam Llc
04.2015 - 11.2016
Associate degree - Agriculture
National Polytechnic Bamenda
High School - arts
Government High School Mamfe(GHS)