Sonika Naithwal
Edmonton,AB
Summary
Dynamic and results-oriented professional with experience at Neeraj Ganga Heritage Palace, excelling in customer satisfaction and inventory management. Demonstrated ability to improve engagement through effective problem-solving and teamwork. Skilled in multitasking and time management, with a proven track record of adapting to new challenges and enhancing team collaboration.
Overview
2
2
years of professional experience
Work History
Neeraj Ganga Heritage Palace
Admin Associate
01.2024 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Gaurav and Sehgal Associate
Accountant Assistant
10.2022 - 06.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Analyzed customer data to identify trends and anticipate customer needs.
Education
Diploma in Leadership And Project Management of IT - Leadership And Project Management of IT
Northern Alberta Institute of Technology
Edmonton, AB12.2025
Bachelor of Commerce -
Sri Dev Suman University Uttrakhand
India10.2022
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Neeraj Ganga Heritage Palace
Admin Associate
01.2024 - 08.2024
Gaurav and Sehgal Associate
Accountant Assistant
10.2022 - 06.2023
Diploma in Leadership And Project Management of IT - Leadership And Project Management of IT
Northern Alberta Institute of Technology
Bachelor of Commerce -
Sri Dev Suman University Uttrakhand
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