SONIA YATZARY HERRERA FRAGOSO
Burnaby,BC
Summary
Professional office worker with experience in administrative support and customer service. Highly efficient planning, problem solving and communication skills, with a strong desire to learn and grow professionally.
Overview
7
7
years of professional experience
Work History
Administrative Professional
Secretaria De Salud De La Ciudad De México
2019.11 - 2023.01
- Support for workers in the Human Resources area so that they can obtain their benefits, depending on the type of contract of each one.
- Coordinate and take control of the entire area of
the Sub-directorate of Labor Benefits and Policy. - Coordinate the team of hospital supervisors and ask the hospitals to clarify the irregularities found in each supervision carried out on the hospital units.
- Coordination and review of Administrative Records and Evidence of Facts of the workers, as well as support to the directors and deputy directors of the entire hospital network to carry out said procedures.
Customer Service
Access Global Forwarding S.A De C.V
2018.05 - 2019.10
- Carrying out processes for the import and export of merchandise.
- Coordinate with the counterpart at origin for container loading.
- Coordinate customs entry of goods.
- Direct contact with executives of Customs Agencies to review documents used in foreign trade operations, as well as tax verification for subsequent payment of import or export requests.
- Release of merchandise at customs.
- Coordination of transport from customs to delivery to the client.
- Determine all the expenses generated by each foreign trade operation to indicate later to the accounting area.
- Direct deal with customers.
- Timely monitoring of each operation giving specific status and covering the needs of each client.
Account Executive
Fernandez Hinojosa Y CIA, S.C.
2016.02 - 2018.04
- Carrying out the merchandise import process.
- Filling of import declarations.
- Review of non-tariff regulations and restrictions, as well as their application or exception.
- Direct contact with the client and suppliers to be able to carry out the import process.
- Review of foreign trade documents for the import process.
- Review, validation and payment of import declarations.
- Transportation coordination.
- Review of certificates of origin.
- Customer service in a specific and personalized way to be able to meet their needs without leaving what is established by current legislation.
- Management of maritime customs (Veracruz, Altamira and Manzanillo), land (Nuevo Laredo and Colombia), rail (Nuevo Laredo) and air (AICM and Toluca).
Education
No Degree - International Business Management
Cornerstone College
Vancouver, BC12.2023
MBA - Logistics And International Management
Instituto De Estudios De Posgrado En Comercio Inte
Mexico City05.2021
Skills
- Proficient in MS Word, Excel, Power Point.
- Motivated, with a strong sense of personal responsibility.
- Demonstrated ability to learn quickly and adapt to new situations.
- Ability to work independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Demonstrated respect, kindness and a willingness to help where needed.
- Used critical thinking to analyze problems, evaluate solutions, and make decisions.
- Developed and maintained courteous and effective working relationships.
Timeline
Administrative Professional
Secretaria De Salud De La Ciudad De México
2019.11 - 2023.01
Customer Service
Access Global Forwarding S.A De C.V
2018.05 - 2019.10
Account Executive
Fernandez Hinojosa Y CIA, S.C.
2016.02 - 2018.04
No Degree - International Business Management
Cornerstone College
MBA - Logistics And International Management
Instituto De Estudios De Posgrado En Comercio Inte
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