Sonia Monique Marquez
Montclair
Summary
Dedicated and dependable professional with experience in behavioral health, janitorial services, retail, food service, and warehouse operations. Skilled in implementing Applied Behavior Analysis (ABA) techniques, supporting individuals with autism, collecting and documenting behavioral data, and promoting positive client outcomes. Demonstrates strong communication, customer service, and problem-solving abilities, with a keen attention to detail and the ability to excel in fast-paced environments. Committed to maintaining safe, supportive, and professional settings while delivering exceptional service and compassionate care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Janitorial Worker
Flagship Facility Services LLC
Ontario, CA
02.2024 - Current
- Clean and sanitize airport facilities, including restrooms and common areas
- Operate cleaning equipment and maintain safety standards
- Perform floor care and general custodial duties
- Ensure facilities remair -lean and presentable for travelers and staff
Cashier/Stocker
Dollar Tree
Montclair, CA
08.2021 - Current
- Provide excellent customer service in a fast-paced retail environment
- Operate cash registers and process customer transactions accurately
- Stock shelves and organize merchandise displays
- Assist with inventory management and store cleanliness
Crew Member
McDonald's
Montclair, CA
10.2020 - Current
- Assisted customers and processed orders efficiently
- Operated cash register and handled cash transactions
- Maintained cleanliness of dining and kitchen areas
- Worked collaboratively with team members during high-volume periods
Package Handler
UPS
Ontario, CA
05.2024 - 12.2024
- Loaded and unloaded packages safely and efficiently
- Sorted shipments according to destination requirements
- Maintained productivity standards in a fast-paced warehouse environment
- Followed safety procedures while handling heavy packages
Behavior Aide
Maximum Healthcare Services
CA
08.2023 - 03.2024
- Supported individuals with autism and developmental needs
- Assisted with behavior intervention plans and daily activities
- Documented client progress and communicated with supervisors
- Maintained a safe and supportive environment for clients
- Provided one-on-one support to clients with autism spectrum disorder (ASD)
- Assisted in implementing Applied Behavior
Analysis (ABA) programs and behavior intervention plans - Collected and documented behavioral data for supervisors and treatment teams
- Reinforced positive behaviors using evidence-based ABA techniques
- Supported clients with communication, social, and daily living skills
- Collaborated with families and supervisors to promote client progress
- Maintained a safe, structured, and supportive environment
Education
No Degree - Basic Class
Chaffey College
Rancho Cucamonga, CAHigh School Diploma -
Montclair High School
Montclair, CA05.2022
Skills
- Reliability, Adaptability & Time Management
- ABA/behavior technician
- Applied Behavior Analysis (ABA)
Support Techniques - Behavioral Data Collection & Documentation
- Communication & Interpersonal Skills
- Customer Service Excellence
- Attention to Detail
- Team Collaboration
- Problem-Solving & Conflict Resolution
- Reliability & Dependability
- Adaptability & Flexibility
- Organization & Time Management
Certification
CPR Certification
Languages
English
Timeline
Package Handler
UPS
05.2024 - 12.2024
Janitorial Worker
Flagship Facility Services LLC
02.2024 - Current
Behavior Aide
Maximum Healthcare Services
08.2023 - 03.2024
Cashier/Stocker
Dollar Tree
08.2021 - Current
Crew Member
McDonald's
10.2020 - Current
No Degree - Basic Class
Chaffey College
High School Diploma -
Montclair High School